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Thread: Toshiba 49V6863DG YouTube app crashes

  1. Toshiba 49V6863DG YouTube app crashes
    #1
    I bought two weeks ago a Toshiba 49V6863DG. The YouTube app was working just fine until I updated my Tv to the latest firmware. After updating my tv , when I open YouTube app and select a video once I press ok , my tv crashes and becomes unresponsive, it doesn't respond even if I press standby button on my remote. I have to unplug the power supply cord in order to use it again .

  2. Re: Toshiba 49V6863DG YouTube app crashes
    #2
    Hi, you may need a software update, which country was it purchased in and I can pass you the contact details of the team.

  3. Re: Toshiba 49V6863DG YouTube app crashes
    #3
    I have same problem from Greece 55v6863dg

  4. Re: Toshiba 49V6863DG YouTube app crashes
    #4
    Hi, I'd advise doing a first time installation on the TV firstly.

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