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Thread: 65U6863DB firestick 4k pink screen problem

  1. 65U6863DB firestick 4k pink screen problem
    #1
    I have a problem with my 2 week old tv, bought a 4k firestick and it worked ok for a few days then got a pink screen when using it, also the firestick screen on bootup is red instead of black

    Contacted Amazon who sent a replacement firestick which I used today for a few hours but low and behold the pink screen is back!

    Can anyone help
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  2. Re: 65U6863DB firestick 4k pink screen problem
    #2
    Hi Jonnym, have you tried different HDMI ports and also enabled the HDMI ports to enhanced.

  3. Re: 65U6863DB firestick 4k pink screen problem
    #3
    Hi Jacob,

    Thank for the reply, it was already on advanced so I changed to regular and turned the TV on and off and still the same, I unplugged the TV and rebooted it and the stick is now displaying normal but I have a feeling it may happen again if so I'll update.

    What's the latest software version by the way? The TV is on 4.35.8.1

    Thanks again

  4. Re: 65U6863DB firestick 4k pink screen problem
    #4
    Hi Jonnym, What's the serial number and I might be able to let you know...

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