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Thread: App crashing tv

  1. App crashing tv

    My brand new 49V5863DBT keeps crashing when i try to load apps. Bought on Saturday and worked fine over the weekend but the past two days it crashes.
    Whenever i load Netflix things get to 20% and then the tv doesn't respond, on All4 the screen goes black when i try to play something and the same on YouTube.

    Is it faulty? Should I return?

  2. Re: App crashing tv
    Hi, it sounds like a software issue which the team can send out to resolve. If you call them on 0333 733 4422 and they can advise further.

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