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Thread: Toshiba 65U5863DB not connecting to Netflix

  1. Toshiba 65U5863DB not connecting to Netflix
    #1
    Beginner
    Join Date
    Nov 2018
    Location
    London
    Posts
    2
    Hey, I am having issues with my TV actually playing things on Netflix. I can sign in and browse the listings, but as soon as I click on something I want to watch it will load to around 24% then stay like that. When I eventually give up I then have issues trying to exit netflix and end up having to switch the tv off at the wall.
    Netflix is on several other Tv's on my house and I have no problems on them, or loads, phones. So it can not be an issue with my network?
    I have already tried to deactivate Netflix and then resign in and I still have the exact same problem please help this is driving me nuts.

  2. Re: Toshiba 65U5863DB not connecting to Netflix
    #2
    Hi RachelJayne. If you call or email the team the should be able to send some software out for you.

    support.uk@toshiba-tv.com or 0333 733 4422

  3. Re: Toshiba 65U5863DB not connecting to Netflix
    #3
    Beginner
    Join Date
    Nov 2018
    Location
    London
    Posts
    2
    Thanks Jacob, will call at some point this week

  4. Re: Toshiba 65U5863DB not connecting to Netflix
    #4
    Let us know how you get on

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