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Thread: 55T6863DB skyQ issues - blank screen

  1. 55T6863DB skyQ issues - blank screen
    #1
    Beginner
    Join Date
    Nov 2018
    Location
    United Kingdom
    Posts
    6
    If I change input source on tv or switched tv on out of standby it says no signal then blank screen.
    Only fix so far is to turn whole system off and on again.
    Setup is SkyQ to sky soundbar to tv.
    Have called Toshiba support and thought we had fixed problem with factory reset, but problem is back.
    Any ideas?

  2. Re: 55T6863DB skyQ issues - blank screen
    #2
    Have you set the source settings to Enhanced?

  3. Re: 55T6863DB skyQ issues - blank screen
    #3
    Beginner
    Join Date
    Nov 2018
    Location
    United Kingdom
    Posts
    6
    Quote Originally Posted by Jacob Murphy View Post
    Have you set the source settings to Enhanced?
    Yes I have

  4. Re: 55T6863DB skyQ issues - blank screen
    #4
    Hi Zeb66, its a strange one, have you had any software sent out?

  5. Re: 55T6863DB skyQ issues - blank screen
    #5
    Beginner
    Join Date
    Nov 2018
    Location
    United Kingdom
    Posts
    6
    No, still no fix other than switching off and on at plug, very annoying
    does anyone have a contact number for tech support please?

  6. Re: 55T6863DB skyQ issues - blank screen
    #6
    Hello Zeb66, the contact number is 0333 733 4422

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