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Thread: Toshiba U7750 update to OREO

  1. Toshiba U7750 update to OREO
    #1
    Beginner
    Join Date
    Jul 2018
    Location
    tunisia
    Posts
    4
    Hi,

    My TV 55U7750 was working fine, till the new android update OREO, netflix is no longer working (error code NW-6-400)
    VLC is no longer showing the video files in my external HDD (only the bundled app is showing the video)

    uninstall and reinstall the app -- same issue
    reset factory settings - same issue

    please help

  2. Re: U7750 update to OREO
    #2
    Hi,

    If you use the following link this will allow you to speak to the correct support team http://tvmea.teva-toshiba.com/products/u77-series/

  3. Re: U7750 update to OREO
    #3
    Beginner
    Join Date
    Jul 2018
    Location
    tunisia
    Posts
    4
    i have already tried to contact them, no solution !

  4. Re: U7750 update to OREO
    #4
    Hi there, I'm sorry but it seems there is nothing further we can do to resolve your issue as we are the European Toshiba support team.

  5. Re: U7750 update to OREO
    #5
    Beginner
    Join Date
    Jul 2018
    Location
    tunisia
    Posts
    4
    Hi,

    I just need to downgrade (rollback) to the version 7.0
    Please be gentel and send me the link to download the Android software version7, i can install the soft by myself, its the same way with all Android devices, no support hor helpdesk needed.
    I know that you are European Toshiba support team but the location doesn't matter, its a software issue, just need to have the OS to reinstall the system

    i really know that you can help me

  6. Re: U7750 update to OREO
    #6
    Hi there, I'm sorry but we can help on this one, as we only have European software available to us. We don't have access to the software that you're requesting.

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