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Thread: Battery recall for Satellite P70-A

  1. Battery recall for Satellite P70-A
    #1
    Beginner
    Join Date
    Nov 2013
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    5
    I have a battery that is in the list of recalls. I cannot find an online way of contacting Customer Support I am in Belgium but their site is in French or Dutch. Why is it soooo difficult to find a link to Customer Support? I am now concerned that my battery will start a fire and I want to use my laptop on battery power. Has anybody else had a replacement sent to them? How did you manage it?

  2. Re: Battery recall for Satellite P70-A
    #2
    Quote Originally Posted by elainek View Post
    I have a battery that is in the list of recalls. I cannot find an online way of contacting Customer Support I am in Belgium but their site is in French or Dutch. Why is it soooo difficult to find a link to Customer Support? I am now concerned that my battery will start a fire and I want to use my laptop on battery power. Has anybody else had a replacement sent to them? How did you manage it?
    I have the same issue, the AI is just annoying. when you run the test it gives you a link to arrange replacement which jus takes you back to the same place you have just visited to get the test application.

  3. Re: Battery recall for Satellite P70-A
    #3
    Beginner
    Join Date
    Nov 2013
    Posts
    5
    Quote Originally Posted by Bl3w View Post
    I have the same issue, the AI is just annoying. when you run the test it gives you a link to arrange replacement which jus takes you back to the same place you have just visited to get the test application.
    Yes, it is ridiculous. I hope someone here is able to help with this, I am suspicious that the situation is being ignored. I have contacted Toshiba by email here in Belgium and they only pointed me to the same procedure to identify the problem. I have the problem send me a replacement! I have given them all the info they need seems like they are also ignoring the problem. Perhaps a solicitor has the same problem and will start a class action.

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