Welcome to the Toshiba Support Forum, created for customers and enthusiasts to share knowledge, solve problems and discuss technology. To join the discussion, please login or register.
Results 1 to 1 of 1

Thread: Tecra A7 PTA71E - no fingerprint sensor was found

  1. Tecra A7 PTA71E - no fingerprint sensor was found
    #1
    Hello,

    I just got a Tecra A7 PTA71E-07600UIT that does have a fingerprint sensor (I've attached a picture of it), I have installed the corresponding software offered by the Toshiba support page. However, when I open the program, it says that no fingerprint sensor was found, that I should connect one via USB. My question is: Has this model the FP sensor or not? If not, why it has the square for it (as you can see in the picture)? Thank you very much in advance.
    Attached Thumbnails Attached Thumbnails 20160131_024936.jpg  

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •