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Thread: Satellite L855 - 12N - Keyboard problem after upgrade to Windows 10

  1. Satellite L855 - 12N - Keyboard problem after upgrade to Windows 10
    #1
    Beginner
    Join Date
    Oct 2015
    Location
    uk
    Posts
    2
    Greetings friends,
    the problem goes like this: I have a TOSHIBA satellite, L855-12N, series notebook.

    After updrading to Win 10, some of my keys (a,n, enter) were not working initially.

    If I wait for some time, they would start work later.
    I find that if I keep pressing a button, (e.g. the button "a") for a long time, I see that it gradually starts to respond, then stop again, then respond - stop, until finally it works OK.

    I tried to upgrade the drivers, unistall then reinstall them, but it does not seem to work.
    Does anyone know what is happening, or have a suggestion?

    Thank you.

  2. Re: Satellite L855 - 12N - Keyboard problem after upgrading to windows 10
    #2
    Senior Member
    Join Date
    Aug 2015
    Posts
    350
    Are you 100% it's a Windows 10 issue?
    Sounds more like a hardware problem, keyboard may need replacing.

    Go into the BIOS and test the keyboard in there.
    If it happens in the BIOS as well then replace the keyboard.

    If it is a software problem, try uninstalling the touchpad driver via Control Panel, then reinstall it through Windows Update.

  3. Re: Satellite L855 - 12N - Keyboard problem after upgrading to windows 10
    #3
    Beginner
    Join Date
    Oct 2015
    Location
    uk
    Posts
    2
    i am 100% sure. i just proved it by buying a new keyboard which again does not work.....

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