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Thread: Brand new Satellite C70D-B-10U wants a password?

  1. Brand new Satellite C70D-B-10U wants a password?
    #1
    Hello,

    I picked up a brand new c70d-b-10u today from a well known retailer.
    I turned it on, set the language, gave a computer name, hooked up to a wi fi and then it asked for Other User Password!

    I never entered a password to start with so why is it asking for one?

    I cannot get to the shop again until next week and urgently need to get up and running.

    Any ideas greatly received.

  2. Re: Brand new Satellite C70D-B-10U wants a password?
    #2
    Master
    Join Date
    Sep 2009
    Location
    Poland
    Posts
    4,758
    Try to recover the notebook once again using the HDD recovery option.
    http://aps2.toshiba-tro.de/kb0/HTD1303440001R02.htm

    The recovery procedure would reset the notebook back to factory settings… usually after that no passwords should be set…

  3. Re: Brand new Satellite C70D-B-10U wants a password?
    #3
    My wife took my laptop back and got another one. I am on my new laptop :-)

    No idea what went wrong with the other one this one went through all the set up options just fine.

    I am not even seeing the screen on this that I did on the last one?

    Thanks

  4. Re: Brand new Satellite C70D-B-10U wants a password?
    #4
    Master
    Join Date
    Sep 2009
    Location
    Poland
    Posts
    4,758
    No idea what went wrong with the other one this one went through all the set up options just fine.
    Thanks for sharing the good news!

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