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Thread: Battery issues with brand new Satellite Click Mini

  1. Battery issues with brand new Satellite Click Mini
    #1
    Beginner
    Join Date
    Jun 2015
    Posts
    19
    Hi guys,

    my unit came fully discharged which was quite annoying. So I charged up the tablet to 100% and the keyboard battery was at the time reading 100% charge. Applied the bios update 1.70 and after boot the keyboard battery was showing at 0%. It will now not charge, the tablet is at 100% and Windows reports battery 2 is charging but it stays at 0%.

    There is a high pitched electrical whine coming from the keyboard dock? Could it be a faulty battery? Or is it so deeply discharged it will not charge again?

    Thanks in advance

  2. Re: Battery issues with brand new Satellite Click Mini
    #2
    Master
    Join Date
    Sep 2005
    Posts
    2,154
    If the keyboard battery is deeply discharged, you have to keep the AC adaptor connected for at least 24 hours…

    But the high pitched electrical whine coming from the keyboard dock sounds really strange…
    I can imagine that there is some lose connection or an hardware issue…

    Anyway, tablet must be connected to AC adaptor and docked to the keyboard dock while charging… please also ensure that the tablet is powered OFF (press and hold the power button 10-15 sec in order to power off the tablet)

  3. Re: Battery issues with brand new Satellite Click Mini
    #3
    Beginner
    Join Date
    Jun 2015
    Posts
    19
    Hi, thanks for the reply. Yes I did keep it charged for around 12 hours but no difference. The charger was cold so could tell the unit wasn't drawing any current. I sent it back in the end for a replacement which charges fine and doesn't have the high piched noise. I did have to update the bios to 1.70 for it to start charging though.

  4. Re: Battery issues with brand new Satellite Click Mini
    #4
    Master
    Join Date
    Sep 2005
    Posts
    2,154
    I sent it back in the end for a replacement which charges fine and doesn't have the high piched noise
    Thanks for the feedback gh97
    Perhaps hardware malfunction was the reason why the device could not charge properly…

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