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Thread: Portege Z30 A-1D3 doesn't recognize the battery

  1. Portege Z30 A-1D3 doesn't recognize the battery
    #1
    Beginner
    Join Date
    Mar 2015
    Posts
    3
    my pc failed to recognize the battery status, on battery report the PC does not recognize the battery ...

  2. Re: Portege Z30 A-1D3 doesn't recognize the battery
    #2
    Scholar
    Join Date
    Sep 2009
    Posts
    793
    Hi

    Can you please tell us which Portege model do you have exactly?

  3. Re: Portege Z30 A-1D3 doesn't recognize the battery
    #3
    Beginner
    Join Date
    Mar 2015
    Posts
    3
    Portege Z30 A-1D3

  4. Re: Portege Z30 A-1D3 doesn't recognize the battery
    #4
    and what happens exactly if you disconnect the AC adaptor while notebook is powering ON?
    Does the notebook shut off?

    Are you able to use the notebook without the connection to mains power?

  5. Re: Portege Z30 A-1D3 doesn't recognize the battery
    #5
    Beginner
    Join Date
    Mar 2015
    Posts
    3
    hello
    which seems to be happening is that it is not receiving battery information , so when I charge the battery it is running but gives message that has long forecast, and when I export the batteryreport the battery information comes in white ...
    after getting charge the battery and have already turned off several times already looks back to work normally but if I let you see the low battery reporting 10 % will return to the same problem and only works on AC ...

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