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Thread: Need Diagnostic Disk for my Tecra S4

  1. Need Diagnostic Disk for my Tecra S4
    #1
    Beginner
    Join Date
    Mar 2015
    Posts
    2
    im a Senior technical Supporter and use at Home a Tecra S4 (PTS40E). I have changed the Motherboard and CPU and now i Need a diagnostic Disk for the Tecra S4.

    Where can i downlaod this Disk. Can you help me please? Please send me a Link for Download the Toshiba Diagnostic disk or the Image from that.

    Thanks.

  2. Re: Need Diagnostic Disk for my Tecra S4
    #2
    Master
    Join Date
    Sep 2009
    Posts
    2,241
    Hello

    As far as I know such diagnostic tools are not offered for us, usual notebook users but only for service providers only. That is the reason why it cannot be downloaded.
    You are senior technical supporter so I’m 100% sure that you know very well how all this works.

    All you can do is to contact nearest Toshiba service provider in your country, explain the situation and ask for help. Maybe they can help you with this issue.

  3. Re: Need Diagnostic Disk for my Tecra S4
    #3
    I agree with Macius; such special software and tools are available for authorized persons; means Toshiba service engineers…
    Unfortunately I don’t think that you will be able to get such software…

  4. Re: Need Diagnostic Disk for my Tecra S4
    #4
    Beginner
    Join Date
    Mar 2015
    Posts
    2
    OK many thanks. I have writtten a question to an old friend ind a authorizised Company in east Germany. I hope he can help me with that tool.

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