Welcome to the Toshiba Support Forum, created for customers and enthusiasts to share knowledge, solve problems and discuss technology. To join the discussion, please login or register.
Results 1 to 10 of 10

Thread: Portege Z30 - Smart Card Reader seems not to be working

  1. Portege Z30 - Smart Card Reader seems not to be working
    #1
    Beginner
    Join Date
    Dec 2014
    Posts
    2
    Hi, I have just recieved my brand new Portege Z30 a few days ago.
    I am trying to use the Smart Card reader for my Spanish ID (DNIe) and seems not to be working.
    When I insert the card as it says in the Users Manuel, it doesn't happen anything.
    Do I need to "actuvate" de SC reader somehow?

    (DNIe needs an SC reader compatible with ISO7816, as the one installed in my laptop seems to be)

  2. Re: Portege Z30 - Smart Card Reader seems not to be working
    #2
    Master
    Join Date
    Sep 2009
    Posts
    1,241
    Usually you must not “activate” anything. Check card reader status in device manager please. Is everything OK there?

    Be sure you use compatible card and it is inserted properly.

  3. Re: Portege Z30 - Smart Card Reader seems not to be working
    #3
    Beginner
    Join Date
    Dec 2014
    Posts
    2
    Everything seems to be ok.
    Device Manager says the card is working.
    Maybe it is a problem of compatibility, but as far as I can understand, this card shuld be read by that smartcard reader.
    Don't know why it's not working, really...

  4. Re: Portege Z30 - Smart Card Reader seems not to be working
    #4
    Beginner
    Join Date
    Sep 2014
    Posts
    26
    Is the driver correctly installed?
    Anyway. Test your reader with some card (anyone with chip) with this command:

    1st restart your system.
    than open command prompt, place a card and type: certutil.exe -scinfo

    You should see some line like this: (German Sytem)

    Die Microsoft Smartcard-Ressourcenverwaltung wird ausgeführt.
    Aktueller Leser-/Kartenstatus:
    Leser: 1
    0: O2Micro CCID SC Reader 0
    Leser: O2Micro CCID SC Reader 0
    Status: SCARD_STATE_PRESENT
    Status: Die Smartcard kann verwendet werden.
    Karte:
    ATR:
    3b dd 97 ff 81 b1 fe 45 1f 03 00 64 04 05 08 03
    73 96 21 d0 00 90 00 c8

    The Hex values can differ by the card...

    If you don't get some info like this something is wrong. at least the command should say something about O2Micro CCID SC Reader 0. If not your hardware is not installed right.

  5. Re: Portege Z30 - Smart Card Reader seems not to be working
    #5
    Beginner
    Join Date
    Jan 2015
    Posts
    1
    Hello.
    I had the same problem with the portuguese electronic citizen card and the digital signature certificates.The solution in my case was a manual instalation of the drivers from the aplication folder.

    Regards

  6. Re: Portege Z30 - Smart Card Reader seems not to be working
    #6
    Beginner
    Join Date
    Feb 2015
    Posts
    4
    Have you been able to use your DNIe on the Smart Card reader? I don't see any response when i insert it...

  7. Re: Portege Z30 - Smart Card Reader seems not to be working
    #7
    Beginner
    Join Date
    Aug 2015
    Location
    Portugal
    Posts
    1
    To: Noronha

    Z50 same problem with the portuguese electronic citizen card and the digital signature certificates

    please, detail "manual instalation of the drivers from the aplication folder"

    Thanks!

  8. Re: Portege Z30 - Smart Card Reader seems not to be working
    #8
    Beginner
    Join Date
    Aug 2015
    Location
    Spain
    Posts
    1
    You must uninstall any software Smart Card Reader. It works for me
    After I uninstall, I reboot with DNIe in smart card reader.
    Windows install software and drivers after reboot

    Regards

    Quote Originally Posted by TOSH View Post
    To: Noronha

    Z50 same problem with the portuguese electronic citizen card and the digital signature certificates

    please, detail "manual instalation of the drivers from the aplication folder"

    Thanks!

  9. Re: Portege Z30 - Smart Card Reader seems not to be working
    #9
    You must uninstall any software.
    Smart Card Reader. It works for me
    After I uninstall, I reboot with DNIe in smart card reader.
    Windows install software and drivers after reboot

    Regards
    Maybe you can also check the software that the card reader manufacturer provided.

  10. Re: Portege Z30 - Smart Card Reader seems not to be working
    #10
    Update for one solution for smart card reader not working:

    Hope this useful!

    http://www.syncotek.com/news/card_re...solutions.html

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •