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Thread: Tecra A11-1EG - cannot access BIOS after setting supervisor password

  1. Tecra A11-1EG - cannot access BIOS after setting supervisor password
    #1
    Beginner
    Join Date
    Feb 2005
    Posts
    2
    Hello, I wonder if anyone can help ?

    We have just started to put a supervisor password onto our Tecra A11 laptops so our pupils cannot set passwords on the hard drive etc.

    To get into the BIOS and set a BIOS password, we press F2 as the machine starts.
    We then go into the security option, then supervisor password.
    Having entered the password we want to use twice, we press F10 to save etc.

    The machine starts ok and goes in to windows without a hitch.

    The problem we have now is that we cannot get back into the bios at all.
    As the machine starts we press the F2 key as before but unlike previously the screen just remains blank and the 'Toshiba leading Innovation >>>' screen no longer appears.

    If we keep our finger on the F" key or keep pressing it the laptop just restarts without ever getting to the BIOS screen where I assume we will get asked for the supervisor password we set earlier?

    Is there another key we should be pressing as the laptop starts ?

    I should add we have added a supervisor password for the BIOS security screen on three of our laptops and all three have the same issue.

    Thanks

    Steve

  2. Re: Tecra A11-1EG - cannot access BIOS after setting supervisor password
    #2
    I think this should be useful for you:
    http://aps2.toshiba-tro.de/kb0/TSB0B032D0000R01.htm

    In some cases you need to press the "INS" key while Toshiba logo appears.

    Then a prompt for the Supervisor Password would appear and if the password is certified then the BIOS could be entered by pressing the "F2" key.

  3. Re: Tecra A11-1EG - cannot access BIOS after setting supervisor password
    #3
    Beginner
    Join Date
    Feb 2005
    Posts
    2
    Thank you very much JoeLouis you were spot on.
    :-)

    I had visions of being locked out forever.



    Steve.

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