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Thread: Satellite Z30-A-12R BIOS password not recognised after BIOS upgrade

  1. Satellite Z30-A-12R BIOS password not recognised after BIOS upgrade
    #1
    Beginner
    Join Date
    Jul 2014
    Posts
    2
    I updated the bios after I had notified from Toshiba about the Bios v3.50. The process was done by the Toshiba Utility software, and after the reboot there is "Password =" on a blank screen and it not recognise my BIOS password, writing "Not certified".

    I have also tried the HDD password but no luck.

    What can I do now?

  2. Re: Satellite Z30-A-12R BIOS password not recognised after BIOS upgrade
    #2
    Hi

    Before trying to update the BIOS, all passwords should be removed!
    BIOS password can be removed by authorized service provider available in your country.

    But the unknown HDD password cannot be removed anymore.
    In such case the HDD isnít accessible and cannot be used.

    Sorry mate but in my opinion you have only one chance to get the BIOS password removed; you need the ASP assistance.

  3. Re: Satellite Z30-A-12R BIOS password not recognised after BIOS upgrade
    #3
    Beginner
    Join Date
    Jul 2014
    Posts
    2
    Hi,

    Thank you the answer.
    I did not read anywhere that the BIOS psswd should be removed before an update ...

    I went to the authorized Toshiba service and they removed the BIOS psswd within a few minutes.
    My HDD psswd is working, so everything is fine now.

  4. Re: Satellite Z30-A-12R BIOS password not recognised after BIOS upgrade
    #4
    Master
    Join Date
    Feb 2005
    Posts
    2,662
    Happy to hear everything is OK again.
    Thanks fort he feedback.

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