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Thread: Satellite C50-A-19T problem with TOSHIBA Recovery Media Creator

  1. Satellite C50-A-19T problem with TOSHIBA Recovery Media Creator
    #1
    Beginner
    Join Date
    Jan 2014
    Posts
    2
    When i try to make Recovery dvd with TOSHIBA Recovery Media Creator the burning fails.

    I have Satellite C50-A-19T with TSSTcorpCDDVDW_SU-208DB_T cd/dvd-rw unit.

    During burning process i get an error that say that is impossible read the file D:\ZZImages\ZZImages\install29.swm (the .swm file in error change with different attempts).

    I marked the option to verify dvd after burning.

    I tried a few times: i try make a single dvd (requires 3 dvd for complete recovery).
    i try 2 times with verbatim dvd+r the fist try failed, the second succeeded with the same kind of support.
    i try make dvd numb. 2. for two time with dvd-r and dvd +r support and it failed again.

    On windows error report i find this error:

    and this alert:

    +ODD Firmware Update to fix problems with the Toshiba Recovery CD creator+

    I see this solution by upgrading firmware for different models of cd/dvd-rw units

    http://aps2.toshiba-tro.de/kb0/TSB9C02RP0000R01.htm

    but not about the model I have.

    i have:

    TOSHIBA Recovery Media Creator version: 3.1.02.55065006
    windows 8.1 x64.

    there is a solution?
    is a known problem?

    thanks

    Elena

  2. Re: Satellite C50-A-19T problem with TOSHIBA Recovery Media Creator
    #2
    Scholar
    Join Date
    Sep 2009
    Posts
    793
    If fie that belongs to recovery image cannot be read than there must be problem with recovery image files and not with optical disc drive.
    Have you tested optical disc drive functionality on some other way?

    Does Toshiba recovery media creator offer option for recovery USB media? If yes, try please to create recovery USB to see if the same problem will happen again.

  3. Re: Satellite C50-A-19T problem with TOSHIBA Recovery Media Creator
    #3
    Beginner
    Join Date
    Jan 2014
    Posts
    2
    I have not tried in other way: I read other dvd but not burned anything else.
    I don't have a free usb drive to test the usb mode.
    i will make a clone of the recovery partition for security.
    I will let you know if the problem persists burning with other programs.

    Thanks for now

    Elena

  4. Re: Satellite C50-A-19T problem with TOSHIBA Recovery Media Creator
    #4
    Master
    Join Date
    May 2011
    Location
    Ireland
    Posts
    1,253
    > I don't have a free usb drive to test the usb mode.
    I would recommend you to purchase an separate USB memory stick and to create the such recovery USB flash memory media.

    Please check also this different procedure described in this Toshiba HowTO
    [How to create a USB recovery media flash drive from recovery ISO images- or discs (DVDs)|http://aps2.toshiba-tro.de/kb0/HTD4103KB0000R01.htm]

    Feedback is greatly appreaciated

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