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Thread: My Satellite L500 suddenly shuts off

  1. My Satellite L500 suddenly shuts off
    #1
    Beginner
    Join Date
    Nov 2013
    Posts
    1
    Hi all!

    I need help!!! my computer suddenly shuts off and I have no idea why!!!

    TOSHIBA L500-22R

  2. Re: My Satellite L500 suddenly shuts off
    #2
    Master
    Join Date
    Sep 2009
    Posts
    2,241
    On this virtual way it is not easy to say why this happen.
    Please make two tests for us:
    1/ start your notebook and enter BIOS settings. Leave it and tell us if notebook will shut off again
    2/ start your notebook and start Windows in safe mode (F8 at start-up). Does the same happen again?

  3. Re: My Satellite L500 suddenly shuts off
    #3
    Master
    Join Date
    May 2011
    Location
    Ireland
    Posts
    1,206
    Beside the tests mentioned by Macius I guess the notebook shuts OFF due to high internal temperature.

    Some background info: the notebook supports some kind of overheating protection. In case the temperature increase to a higher level, this protection prevents the hardware from damage.

    I donít know how old your notebook is but I guess you never cleaned the cooling ventilators.
    This should be done from time to time because the dust could affect the cooling performance.

    Clean the fans and cooling grilles using a compressed air spray. Such air sprays can be ordered online or purchased from common computer dealers.

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