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Thread: Satellite A500 - message - Non genuine Windows 7

  1. Satellite A500 - message - Non genuine Windows 7
    #1
    Beginner
    Join Date
    Oct 2012
    Posts
    3
    My laptop keeps coming up with an error message saying I don't have a genuine verion of Windows 7? My laptop originally came with XP and then I took up the Toshiba redemption offer for Windows 7, which I am now starting to regret?

    Does anyone know how to resolve this - I only got a disc from Toshiba in the mail and now Windows is asking for me to register the product and all I got was a disc and no number to register?

  2. Re: Non genuine Windows 7
    #2
    Master
    Join Date
    Feb 2005
    Posts
    2,370
    Can you please post exact notebook model and explain a bit this Toshiba offer?

    Maybe Iím wrong but it is not known to me that Toshiba has offered Win7 upgrade for notebooks delivered with WXP operating system. If Iím remembering well offer was for Vista preinstalled notebooks only.

  3. Re: Non genuine Windows 7
    #3
    Beginner
    Join Date
    Oct 2012
    Posts
    3
    I have a Satellite A500

  4. Re: Non genuine Windows 7
    #4
    Beginner
    Join Date
    Oct 2012
    Posts
    3
    Sorry, just had a look and yes, the disc was for Windows Vista to upgrade to Windows 7

  5. Re: Non genuine Windows 7
    #5
    Master
    Join Date
    May 2011
    Location
    Ireland
    Posts
    1,206
    Hi

    In my opinion there is something wrong with the registry.
    I assume you had Vista installed and upgrade to Win 7 using the Toshiba upgrade disk.
    You did not install clean Win 7. Am I right?

    Well, in such case you would need to use your recovery disk (Vista) which is already activated. And after that you would need to use the upgrade disk to install Win 7.

    Otherwise you could also try to use the serial key from the bottom of the unit but as far as I know this belongs to Vista so donít think it will work.

  6. Re: Non genuine Windows 7
    #6
    Akuma
    Guest
    Do you have the original upgrade media? Do you see a CD Key in the box?

    If yes, try entering that 25 digit key to activate Windows.

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