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Thread: How do I restore my Satellite C660 to the factory settings?

  1. How do I restore my Satellite C660 to the factory settings?
    #1
    Beginner
    Join Date
    Oct 2012
    Posts
    6
    Hi all,
    Just a brief question. How do I restore my Toshiba Satellite C660 to the factory settings? I have no recovery disks etc, and there is nothing on the PC I need to back up. Simply a straightforward factory restore to its original settings,

    Some sites say press 0 (zero) and follow instructions. Others say press F8 and follow instructions. Hopefully one of these is correct but which one?

    Thanks in advance.

  2. Re: How do I restore my Satellite C660 to the factory settings?
    #2
    If you don’t have recovery DVD (you didn’t create it) you can install recovery image following instructions at
    http://aps2.toshiba-tro.de/kb0/HTD1303440001R02.htm

    If this will not work you must order original recovery disc on https://backupmedia.toshiba.eu/landing.aspx

  3. Re: How do I restore my Satellite C660 to the factory settings?
    #3
    Beginner
    Join Date
    Oct 2012
    Posts
    6
    Thanks. The laptop didn't come with any restore discs, and there's nothing on here I need to keep or back up, so the F8 etc option looks like the way to go. The PC came with Win 7 pre-installed and I haven't modified anything on it since purchasing over 12 months ago.

    Thanks again.

  4. Re: How do I restore my Satellite C660 to the factory settings?
    #4
    Master
    Join Date
    May 2011
    Location
    Ireland
    Posts
    1,153
    > . The laptop didn't come with any restore discs,

    No new notebook model would be released with an recover disk… the recovery disk needs to be created using an preinstalled software called Toshiba recovery media creator… but this and other recovery methods were explained in user manual.

  5. Re: How do I restore my Satellite C660 to the factory settings?
    #5
    Beginner
    Join Date
    Oct 2012
    Posts
    6
    Just to clarify. By using option 2 in the above link (the "TOSHIBA Recovery Wizard"), the laptop will be restored to the way it was when I first bought it from Argos?

    I'm not very techie as you may have gathered!

  6. Re: How do I restore my Satellite C660 to the factory settings?
    #6
    Master
    Join Date
    May 2011
    Location
    Ireland
    Posts
    1,153
    Yes, recovery sets the notebook back to the same state like at the first day of purchase

  7. Re: How do I restore my Satellite C660 to the factory settings?
    #7
    Beginner
    Join Date
    Sep 2014
    Posts
    2
    I ran the repair program as suggested, not having been able to locate my CD to recover the system. This took over 24 hours to complete, which might indicate the laptop is beyond recovery. The Windows 7 re-installation started, but after about 3 hours it gave up and froze solid. The only way to close down was to switch off the laptop by holding the power button. The laptop opens as far as the starting windows logo then hangs, turning off via the power button is the only way to close down.

    I have now found the recovery CD's and tried using as instructed by the insert, namely to press C at the same time as powering on. The only response I am getting is as follows:

    "No CD/DVD-ROM drives found"
    "Device driver not found: 'TOSCD001'."
    "No valid CDROM device drivers selected"

    "Please insert Recovery CD-ROM #1 !"

    "Press any key to continue . . ."

    I have entered f12 to ensure BIOS is pointed to the CD-ROM drive, but it still refuses to power the drive when I try to run the Recovery discs.

    Is this laptop terminal?

  8. Re: How do I restore my Satellite C660 to the factory settings?
    #8
    Beginner
    Join Date
    Sep 2014
    Posts
    2
    Sorry, I should have included reference to the fact that when I now try the f8 option, there is no longer an option to repair the laptop.

  9. Re: How do I restore my Satellite C660 to the factory settings?
    #9
    *@ RAddicott*

    From my knowledge this error message appears because of wrong or faulty disk and image which was placed on the disk.

    Furthermore the message “"Please insert Recovery CD-ROM #1 ” would confirm that the inserted disk is not the right one. Mostly the Toshiba recover image needs to be written to two (and more) disks. Therefore I think you did not boot from the 1st Recovery Disk

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