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Thread: Satellite L755 freezes on Windows home page

  1. Satellite L755 freezes on Windows home page
    #1
    Beginner
    Join Date
    Sep 2012
    Posts
    2
    My Satellite L755 sometimes freezes at start up. It gets to windows home page then nothing works. I click start and nothing happens. No icons work. I have to hold down the off button to turn off and then re-start. I then have no problem. This is happening more often.

    I have updated BIOS as per Toshiba advise.

  2. Re: Satellite L755 freezes on Windows home page
    #2
    Master
    Join Date
    Feb 2005
    Posts
    2,366
    Which OS do you use?
    Do you use original OS that you got with your notebook?

    On this virtual way it is not easy to say what is wrong there. Your OS configuration is not known to us and we dont know which applications start with OS at start-up.

    If the problem happen again and again maybe you should install OS again using original Toshiba recovery image and start to use notebook with "factory settings" again.

  3. Re: Satellite L755 freezes on Windows home page
    #3
    Beginner
    Join Date
    Sep 2012
    Posts
    2
    Thanks. I am on windows 7 which came loaded on the laptop when purchased. If I revert to factory settings what will I lose? This only seems to have started after bios update.

  4. Re: Satellite L755 freezes on Windows home page
    #4
    Enthusiast
    Join Date
    Aug 2012
    Posts
    101
    > If I revert to factory settings what will I lose?
    You will lose all additional preinstalled software (your installation), own OS configuration and saved data so if you want to do this please back-up all you data at first.

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