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Thread: Satellite C660 - keys on keyboard are not working

  1. Satellite C660 - keys on keyboard are not working
    #1
    Beginner
    Join Date
    Apr 2012
    Posts
    3
    Hey all,

    I have a Toshiba C660 PSC0QE, and recently some of the letters have stopped working. Well I think it happened when my 1year old smacked the keyboard! :-@
    Its just random keys but the following are not working;
    e, t, u, i, o, z, x, c, v, m, space bar, shift, back space, ctrl, 2,4,8,9 and prob some other keys.

    Is this a common fault on these models?
    Could a bios update fix this? - how do you perform this?
    Or do i need a new keyboard ?

    Thanks

    (using this on-screen keyboard is awful)


    p.s. i couldn't find an answer on the forum

  2. Re: Satellite C660 - keys on keyboard are not working
    #2
    Beginner
    Join Date
    Apr 2012
    Posts
    6
    I've been having the same trouble and after trying a few things I eventually tried upgrading the BIOS which has totally knackered my laptop (same model as yours), now it won't even switch on!

  3. Re: Satellite C660 - keys on keyboard are not working
    #3
    Beginner
    Join Date
    Apr 2012
    Posts
    3
    Sorry to hear about that , and that's why i didn't want to update the bios - for that reason...

  4. Re: Satellite C660 - keys on keyboard are not working
    #4
    Master
    Join Date
    Sep 2009
    Posts
    3,786
    Hi

    I don’t think that this is BIOS issue.
    Connect an external USB keyboard and check how it works.
    Do the same buttons work properly using external USB keyboard?
    If yes, then this issue is related to internal keyboard… so BIOS update is useless in such case… you will need to replace the keyboard in order to fix this.

  5. Re: Satellite C660 - keys on keyboard are not working
    #5
    Master
    Join Date
    Feb 2005
    Posts
    2,370
    > Well I think it happened when my 1year old smacked the keyboard!
    After reading this I think keyboard must be replaced. I agree with Tony. I don’t think BIOS update will help with this.

  6. Re: Satellite C660 - keys on keyboard are not working
    #6
    Beginner
    Join Date
    Apr 2012
    Posts
    3
    yeah am going to try an external keyboard first and check if it works...
    thanks

  7. Re: Satellite C660 - keys on keyboard are not working
    #7
    Master
    Join Date
    Sep 2009
    Posts
    4,583
    Thanks for sharing... final feedback would be appreciated

  8. Re: Satellite C660 - keys on keyboard are not working
    #8
    Beginner
    Join Date
    Nov 2012
    Posts
    1
    HI
    I HAVE the same problem, the bios update didn t change anythink , the externel keyboard work fine

    so give us feedback
    thanks

  9. Re: Satellite C660 - keys on keyboard are not working
    #9
    > I HAVE the same problem, the bios update didn t change anythink , the externel keyboard work fine

    In such case its NOT BIOS issue if external keyboard functions properly… its internal keyboard malfunction AND you need to replace the internal keyboard.

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