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Thread: Windows 7 - Build 7601 this copy of Windows is not genuine

  1. Windows 7 - Build 7601 this copy of Windows is not genuine
    #1
    Beginner
    Join Date
    Apr 2012
    Posts
    11
    Hello everyone.

    Im a newbie here so i hope i get this right.
    I have a question about this message on my desktop reading "Windows 7 Build 7601 this copy of Windows is not genuine." ????
    I bought this Satellite c660 at Qatif, Saudi Arabia and now it is here in the Philippines.
    My laptop is Windows 7 Professional 32-bit. It is asking for a product key and i cannot find one. There is no product key sticker in the bottom and i dont know where to get that.
    I've run a diagnostic and i hope this helps.


    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-CM74G-RPHKF-PW487
    Windows Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY=
    Windows Product ID: 00371-177-0000061-85062
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {1E8191EC-15C9-4DC3-8886-55DD7BBA8D84}(4)
    Is Admin: No
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.111118-2330
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{1E8191EC-15C9-4DC3-8886-55DD7BBA8D84}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PW487</PKey><PID>00371-177-0000061-85062</PID><PIDType>5</PIDType><SID>S-1-5-21-3557145390-3644324294-2060978674</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite C660</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>1.60</Version><SMBIOSVersion major="2" minor="5"/><Date>20110707000000.000000+000</Date></BIOS><HWID>4B8C3E07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Korea Standard Time(GMT+09:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSCPL</OEMID><OEMTableID>TOSCPL00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65261</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 3:15:2012 19:39
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEAAgABAAIAAAABAAAAAwABAAEAJJT+lnD3en8mEX4nsL +8NxRgtMToxMDARso=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC PTLTD APIC
    FACP TOSCPL CRESTLNE
    HPET INTEL CRESTLNE
    BOOT PTLTD $SBFTBL$
    MCFG INTEL CRESTLNE
    OSFR TOSHIB A+2nd ID
    SLIC TOSCPL TOSCPL00
    SSDT BrtRef DD01BRT
    SSDT BrtRef DD01BRT

    PLEASE anyone help? I am not a techie person and i dont know how to fix this problem. Thank you and regards.

  2. Re: HELP: Windows 7 Build 7601 this copy of Windows is not genuine.
    #2
    Senior Member
    Join Date
    Nov 2009
    Posts
    465
    Has the laptop a valid Toshiba warranty?
    If so try calling Toshiba and establish if the laptop was supplied with OEM W7 and they may sell you a recovery disk BUT I don't know if that will be a pre-activated copy - Someone on here will know if you have to input the licence key from the missing sticker.
    I've said the above because:
    If you look near the end of your post you will see
    OEM Activation 2.0 Data-->
    *BIOS valid for OA 2.0: no, invalid SLIC table*
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    ;
    The SLIC tables are used by W7 in establishing that the o/s is legitimate. If you want to know more then read towards the end of this article [http://support.microsoft.com/kb/942962] you will see that that SLIC corruption and values are discussed

  3. Re: HELP: Windows 7 Build 7601 this copy of Windows is not genuine.
    #3
    Beginner
    Join Date
    Apr 2012
    Posts
    11
    Now, this is pretty complicated for me to understand but one thing is just clear, this is counterfeit. I have asked help from other Windows7 forums and all they tell me is to report this to Microsoft.


    MANY people have counterfeit installs - very few of them actually know it! And im one of them.
    A large proprtion of counterfeiting is done b vendors who can make a quick buck by buying/building OS-free machines, and installing 'Ultimate' to unsuspecting purchasers.

    Another thing is that I cannot see any COA sticker anywhere my unit.
    I used a keyfinder softwareto find my product key but it's not valid for activation since the key used in here is a Default Key. is is getting worst.

    I am not very good with this technology stuff and im getting really frustrated.

    Is it possible that if i upgrade my system to Windows 8, and use a legal purchase, will i be able to get rid of this "Windows 7 Build 7601 this copy of Windows is not genuine." thing???????

    Please help. Thank you.

  4. Re: HELP: Windows 7 Build 7601 this copy of Windows is not genuine.
    #4
    Senior Member
    Join Date
    Nov 2009
    Posts
    465
    If you are not going to try and get a copy of W7 from Toshiba then try reporting it to Microsoft here [https://www.microsoft.com/en-us/howtotell/cfr/report.aspx] - there is a chance that you might be given a copy or offered a discount.

    If you are going down the W8 route I suppose you could download the beta now and purchase a full copy on its release.

  5. Re: HELP: Windows 7 Build 7601 this copy of Windows is not genuine.
    #5
    Beginner
    Join Date
    Apr 2012
    Posts
    11
    "If you are not going to try and get a copy of W7 from Toshiba'

    How can i get a copy? Thanks.

    And to sort things out, where can i find a product key that i shall use to activate windows?

    Message was edited by: shadowmoon384

  6. Re: Windows 7 - Build 7601 this copy of Windows is not genuine
    #6
    Master
    Join Date
    Sep 2009
    Posts
    2,031
    > How can i get a copy?
    If your notebook was originaly delivered with preinstalled Win7 and now you want to order original Toshiba recovery disc for your notebook you can do it on https://backupmedia.toshiba.eu/landing.aspx
    >... where can i find a product key that i shall use to activate windows?
    You cannot find it. I donít understand your question. If you use Toshiba OS you donít need activation key but if not you and if preinstalled OS is installed with Microsoft installation disc than you must pay for valid licence.

    All the time you are in magic circle. You always ask the same question but somehow you donít read what other people write here. Please read other thread - http://forums.computers.toshiba-europe.com/forums/message.jspa?messageID=262518

  7. Re: HELP: Windows 7 Build 7601 this copy of Windows is not genuine.
    #7
    Senior Member
    Join Date
    Nov 2009
    Posts
    465
    Here is how you talk to Toshiba from the Phillipines [http://pc.toshiba-asia.com/sg/support/talk-2-toshiba]

  8. Re: Windows 7 - Build 7601 this copy of Windows is not genuine
    #8
    Beginner
    Join Date
    Apr 2012
    Posts
    11
    Sorry i got u confused. I am also confused as I dont have much knowledge on this stuff. So sorry.

  9. Re: Windows 7 - Build 7601 this copy of Windows is not genuine
    #9
    Master
    Join Date
    Sep 2009
    Posts
    2,031
    You must not excuse for anything. It is nice to have you here and help you.

    I donít think Toshiba Philippines can help you with this. They offer support for notebook models offered on their continent I suppose. The same is here in Europe. Toshiba Europe offers support for EMEA countries (Europe-Middle East-Nord Africa) countries only.

    In my opinion you have two options only:
    -to buy valid licence code and activate preinstalled OS
    -to buy new Microsoft installation disc with valid licence and install it again

    If you will decide to install OS again let us know. We can help you with this.

  10. Re: Windows 7 - Build 7601 this copy of Windows is not genuine
    #10
    Beginner
    Join Date
    Apr 2012
    Posts
    11
    Hi,

    Im really in trouble now, to buy new Microsoft installation disc with valid licence it's pretty expensive. I just called a reputable store and it costs about 120 usd (in my currency thats about 5,500 pesos). Whew.

    And for the other option on buying valid license code, i dont know where to get one. ???

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