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Thread: No audio device detected Qosmio X500

  1. No audio device detected Qosmio X500
    #1
    Beginner
    Join Date
    Mar 2012
    Posts
    5
    Hi,
    I am new to this so forgive if I make an mistake . I've got some problems with my Qosmio X500 . Recently there's a red cross next to the speaker in my taskbar . Whem hovering the mouse above it it says no speakers or headphones connected .

    When right clicking to detect problems it says that no audio devices are connected . In my windows device manager it says that everything is connected o.k. I also downloaded the latest Audio drivers ( conexant ). Uninstalled the old ones, started the computer again and installed the new ones . No solution .

    On the internet I found this is a common problem with other Toshiba notebooks but no solutions were offered .

    Please help .
    Another thing I noticed is that streamin video ( e.g. Youtube ) is suddenly really slow and laggy . Playing AVis is no problem.

  2. Re: No audio device detected Qosmio X500
    #2
    Enthusiast
    Join Date
    Aug 2011
    Posts
    117
    first of all im going to asnwer your question about laggy video as i had this problem myself
    and the solution was to download 32 bit adobe flash player instead of the 64 bit version
    this resolved the lagginess but for example fullscreening would still be pretty awkward and a full format fresh firefox and adobe flash player helped me

    as for your sound device, it seems weird... maybe if you right click on the volume icon with the red cross that u have right now and select playback devices, can you tell me what you see there? maybe its just simply disabled and requires you to enable it manually? if all fails i would suggest downloading newest chipset drivers or something

    i recently bought a prorgram called driver scanner which basically scans your entire system for outdated drivers and uses their HUGE database to update them if needed. give it a go

  3. Re: No audio device detected Qosmio X500
    #3
    Master
    Join Date
    Sep 2009
    Location
    Poland
    Posts
    4,727
    Hi

    I don’t think that your speakers are muted because in such case the red crossed through circle would be visible in the task bar… you said you see an red cross so I assume there is an software problem.

    I found an useful and interesting tip from Microsoft page:
    [On Taskbar volume icon shows red cross. Trouble shooter fixes but keeps showing on and off|http://answers.microsoft.com/en-us/windows/forum/windows_other-sound/on-taskbar-volume-icon-shows-red-cross-trouble/5f3906da-4d36-44c8-8b39-9884415ce22c?msgId=d7ff90e1-b836-4b71-88de-a4d349bc2136]


    Please check this and post some feedback

  4. Re: No audio device detected Qosmio X500
    #4
    Beginner
    Join Date
    Mar 2012
    Posts
    5
    Thanx . The video works fine now . I checked the audio in device manager , enabled it and disabled it manually . Still it staes no audio device enabled ?????

  5. Re: No audio device detected Qosmio X500
    #5
    > Still it staes no audio device enabled ?????
    Wait a moment. Does it mean audio device is installed and listed properly but simply disabled?
    When you restart your notebook is audio device only disabled?

    When you open playback devices in sound properties (control panel) what is listed there?

  6. Re: No audio device detected Qosmio X500
    #6
    Beginner
    Join Date
    Mar 2012
    Posts
    5
    Thnx for your trouble. ( I,'ve got a dutch language version of windows 7, sorry )
    Yes, audio device is installed but it says disabled . When I right click the speaker icon with a red cross next to it on my taskbar troubleshooting starts . The outcome is it says audio device is disabled .
    Device manager lists : Conexant smartaudio HD ( default ) and sdif interface conexant smart audio ( ready ).
    In the other device manager windows it states that for sound, video and games I've got Conexxant smart audio HD and it also lists 4 times in a row a high defintion audio device.

  7. Re: No audio device detected Qosmio X500
    #7
    Master
    Join Date
    Sep 2009
    Posts
    2,241
    Is it problematic for you to make final hardware check: back up all your important data and install OS again using original Toshiba recovery image?
    After doing this you should have notebook with “factory settings” again and every hardware component should be installed and enabled properly.

    In my opinion you should not waste your time anymore. Test your notebook with factory settings.

  8. Re: No audio device detected Qosmio X500
    #8
    Enthusiast
    Join Date
    Aug 2011
    Posts
    117
    can you confirm you can follow these 3 steps in your dutch version of windows?
    http://i.imgur.com/vc0G9.jpg

  9. Re: No audio device detected Qosmio X500
    #9
    Beginner
    Join Date
    Mar 2012
    Posts
    5
    I can confirm those steps. Only when I display the devices there's the conexant speakers marked default and an extra device sdif-interface conexant audio and when right clicking on the conexant ( just like on the shown example ) it list : configure speakers, test, disable ( so not enable !!!) device, show all disabled devices, show all disconnected devices, about software midi synth, properties.


    So according to this it acts like the speakers are enabled but still on the taskbar there's a red cross next to the spakers and a left click and then troubleshoot results in not connected device !!

    Thnx for letting me pick your brain.

  10. Re: No audio device detected Qosmio X500
    #10
    Beginner
    Join Date
    Mar 2012
    Posts
    5
    @macius.
    Restoring to factory settings is an option but i first wanted to find a solution without losing all data and programs.

  11. Re: No audio device detected Qosmio X500
    #11
    Did you solve you issue? if yes how???

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