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Thread: Re: Qosmio G20: DVD-RAM UJ-845S doesn't read any CD or DVD

  1. Re: Qosmio G20: DVD-RAM UJ-845S doesn't read any CD or DVD
    #21
    Master
    Join Date
    Jun 2009
    Location
    Italy
    Posts
    3,899
    Hi Tairrabah

    It looks like the CD/DVD drive has been flashed using wrong firmware…
    Not sure if this can be fixed but I think you should try to recover the notebook using the Toshiba recovery disk.. test this CD/DVD drive with factory settings.
    If this does not help, ask an Toshiba technician for some tips but I’m not sure if its possible to fix an wrong firmware update issue…

  2. Re: Qosmio G20: DVD-RAM UJ-845S doesn't read any CD or DVD
    #22
    Beginner
    Join Date
    Mar 2012
    Posts
    16
    Hi, Paolo30

    Big Thanks for your advice.

    I need to buy a new CD/DVD to be able to make recover, because the CD do not work. Honestly, it a real problem. how i can ask Toshiba technician from internet, in my country there is no office of support for toshiba.

    Again, Big thanks for your reply.

  3. Re: Qosmio G20: DVD-RAM UJ-845S doesn't read any CD or DVD
    #23
    Beginner
    Join Date
    Mar 2012
    Posts
    16
    The problem still persists.
    I think we need a new firmware for mat****a UJ-845S.
    I am sure that the problem is in the firmware of toshiba support.
    Before making the update. my DVD was reading perfectly.

    Help us Please.

  4. Re: Qosmio G20: DVD-RAM UJ-845S doesn't read any CD or DVD
    #24
    Master
    Join Date
    Sep 2009
    Location
    Poland
    Posts
    4,727
    Hi Tairrabah

    > I think we need a new firmware for mat****a UJ-845S.
    Yes, but it seems that such firmware is not available on Toshiba download page…
    I agree with the other user: it looks like u used wrong firmware and damaged the ODD drive.
    You can ask an Toshiba ASP responsible for your country if its possible to fix this but I doubt this would be possible…

    Here you can find all authorized service partners world wide:
    http://eu.computers.toshiba-europe.com/innovation/generic/ASP_SUPPORT/

    Good luck

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