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Thread: Satellite A300 restarts when I connect AC adapter

  1. Satellite A300 restarts when I connect AC adapter
    #1
    Beginner
    Join Date
    Mar 2012
    Posts
    5
    I've Toshiba Satellite A300 , and there's problem , once I connect my AC adapter to my labtob it restarts directry, and there's no problem when I connect my AC adapter to my labtob offline or even inthe safe mode.
    I tried to update the BIOS but I caudln't as it's difficult to udate the BIOS without connecting your AC adapter..

    one thing else I changed my AC adapter with another one but nothing changes, and I recoverd my labtob to original vista OS but also nothing changed

    can any body help my out to solve this problem

    waiting your reply

  2. Re: Satellite A300 restarts when I connect AC adapter
    #2
    Beginner
    Join Date
    Mar 2012
    Posts
    2
    hi,
    maybe there is a problem with your battery...low capacity or need for replacement...broken battery can prevent windows from normal start.
    in safe mode window doesn't load drivers and thats why you can load safe mode.
    try without battery pack :)
    sorry for my english and good luck

  3. Re: Satellite A300 restarts when I connect AC adapter
    #3
    With or without the battery, the notebook should run stable connected to the mains…
    If it’s not the case, it could be possible that your motherboard is affected… but hopefully its not since this would be the worst case :(

  4. Re: Satellite A300 restarts when I connect AC adapter
    #4
    Beginner
    Join Date
    Mar 2012
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    5
    thanks 4 ur reply , just wanna tell you that I tried to remove the the battery and connect the the AC adapter without the battery ,my computer loading the windows and restart before entering to desktop.

    do u have any solution to this problem

  5. Re: Satellite A300 restarts when I connect AC adapter
    #5
    Hi

    Did you try to reinstall the Windows system using the Toshiba recovery disk?
    Would recommend to do that in order to eliminate the hardware issue.

  6. Re: Satellite A300 restarts when I connect AC adapter
    #6
    Beginner
    Join Date
    Mar 2012
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    1
    I have same problem with my Satellite A300.
    I've reinstalled Windows Vista from DVD Recovery, but the problem persists.

    Anyway, the laptop works perfectly on batteries... and the AC adapter is not connected.

  7. Re: Satellite A300 restarts when I connect AC adapter
    #7
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    Join Date
    Mar 2012
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    5
    I'm also reinstalled the recovery DVDs and this doesn't solve the problem

  8. Re: Satellite A300 restarts when I connect AC adapter
    #8
    The notebook does not work even after performing the recovery?
    Looks like hardware issue…
    Did you test the HDD?
    Check this using an tool called Drive Fitness Test. This would help you to detect HDD issues.

  9. Re: Satellite A300 restarts when I connect AC adapter
    #9
    Beginner
    Join Date
    Mar 2012
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    5
    no , I didn't try to chang my HDD , what do u think if I update the BIOS??

  10. Re: Satellite A300 restarts when I connect AC adapter
    #10
    Hi

    >no , I didn't try to chang my HDD
    No, you should test it before doing anything else… I said you could test this using the Drive Fitness Test software.

    >what do u think if I update the BIOS??
    The notebook should run even if the BIOS is not up to date… so don’t think that this is a BIOS issue.
    Furthermore you cannot update the BIOS if the notebook does not boot and run properly.

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