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Thread: My Qosmio X500 doesnt recognize my USB mouse, Headset,etc.

  1. My Qosmio X500 doesnt recognize my USB mouse, Headset,etc.
    #1
    Beginner
    Join Date
    Feb 2012
    Posts
    3
    Hey Guys,

    Lately my Qosmio X500 doenst want to recognize my mouse, Headset and my external Hard Drive, I re-installed everything and it doesnt work.
    If you be so nice and could help me with my problem
    Greets Stev

  2. Re: My Qosmio x500 doesnt recognize my USB mouse, Headset,etc.
    #2
    Enthusiast
    Join Date
    Aug 2011
    Posts
    117
    reinstall usb drivers using the ones provided by toshiba on this website for your particular model of laptop
    unistall them in the device manager by clicking each one (there might be one or more USB controllers)

    if you are using a usb hub try to reset it by unplugging it from the mains and plugging back again
    hope this helps

  3. Re: My Qosmio x500 doesnt recognize my USB mouse, Headset,etc.
    #3
    Enthusiast
    Join Date
    Aug 2011
    Posts
    117
    oh and another thing could be your power savings plan which puts usb to sleep at some occasions, make sure you leave this unchecked in your current energy plan

  4. Re: My Qosmio x500 doesnt recognize my USB mouse, Headset,etc.
    #4
    Beginner
    Join Date
    Feb 2012
    Posts
    3
    It didn´t work..
    But thanks anyway
    You tried your best

  5. Re: My Qosmio x500 doesnt recognize my USB mouse, Headset,etc.
    #5
    Enthusiast
    Join Date
    Aug 2011
    Posts
    117
    i understand that you have more than one usb port and your problem is present on any of them?

    because i just found out today that one of my usb ports is glitchy (or just started to be) and i cannot run my midi controller for music through it as it produces massive artifacts (or more precisely latency issues) so if you have not checked your other usb ports you can do so as it solved my problem

    im gonna have to take my x770 for some service repairs as its quite annoying

    in your case i would actually do a fresh installation of your current system with newest drivers and see if this helps. if it doesnt theres a bigger probability youve got a hardware issue, which can be solved by taking your computer for service repair

  6. Re: My Qosmio x500 doesnt recognize my USB mouse, Headset,etc.
    #6
    > I re-installed everything and it doesnt work.
    Have you also reinstalled OS (recovery image)?
    Have you noticed the same problem with “factory settings”?

  7. Re: My Qosmio x500 doesnt recognize my USB mouse, Headset,etc.
    #7
    Beginner
    Join Date
    Feb 2012
    Posts
    3
    I ´ve already done that
    I gonna take my x-500 to the service and see what they can do with it.

  8. Re: My Qosmio x500 doesnt recognize my USB mouse, Headset,etc.
    #8
    Good decision. If you have more info please send some feedback.

  9. Re: My Qosmio x500 doesnt recognize my USB mouse, Headset,etc.
    #9
    Enthusiast
    Join Date
    Aug 2011
    Posts
    117
    censorship - nice.

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