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Thread: VPN Conncetion doesn't work - Tecra A8 / WXP

  1. VPN Conncetion doesn't work - Tecra A8 / WXP
    #1
    Beginner
    Join Date
    Nov 2011
    Posts
    4
    Hello

    I have a Toshiba Tecra A8 (3 years old) with Windows XP / SP3.
    Everything works fine (Network through cable or wireless; Bluetooth too), with when I tried to setup a connection through VPN to my company server, it doesn't work.

    The router in my home works well, the firewall in the company works well too.
    I know that, because other Win XP or Win 7 PC's and Notebooks can connect to the company.
    I got the Error Message "721" (from VPN dialling) which could also be an error from the network card (unsupported protocol or so) - but there could be another reason too.

    I tried to update the Network card driver, but did not find any newer software.
    And currently now, I am not willing to upgrade to Win 7 without knowing, that the error would appear too.

    Any ideas? For tips and links to possible answers i would say thanks in advance.
    Regards
    Peter

  2. Re: VPN Conncetion doesn't work - Tecra A8 / WXP
    #2
    Scholar
    Join Date
    Sep 2009
    Posts
    793
    Hello

    Please donít understand me wrong but I donít see any relation between described issue and Toshiba.
    VPN connectivity is specific case and if you have some troubles with it you must talk with local administrator in your company.

    If you have some problems with LAN or WLAN card than you are here on the right place but such specific issues must be clarified with your people in company.
    When I have problem with VPN connectivity I contact my boss to check what the problem can be. In my opinion it has nothing to do with PC or notebook manufacturer.

  3. Re: VPN Conncetion doesn't work - Tecra A8 / WXP
    #3
    Beginner
    Join Date
    Nov 2011
    Posts
    4
    Hi Timox,

    i am not a Network/Hardware specialist, but i read in several Topics - found through Google - that sometimes the Hardware Manufactor / network Card driver is the issue.

    I would not have had posted here, if hardware would be out of influence.

    Regards

    Peter

  4. Re: VPN Conncetion doesn't work - Tecra A8 / WXP
    #4
    Master
    Join Date
    Sep 2009
    Location
    Italy
    Posts
    3,816
    Not sure if itís really a LAN card issueÖ as mentioned above; the network admin should check this firstly and determine whether itís software (VPN ) client issue.

  5. Re: VPN Conncetion doesn't work - Tecra A8 / WXP
    #5
    Beginner
    Join Date
    Nov 2011
    Posts
    4
    Hello again,
    the problem is still existing.

    Strange, because another xp computer can connect within the same lan through internet very well.
    This is not a problem of network administration, i think its a technical problem of my notebook.

    Should i install a new operating system? (its a big task)
    I wonder, why it is not possible to establish a simple vpn to my server trough internet.
    Fire wall is enabled (all ports are open for outgoing connections).

    Any ideas?

    regards
    Peter

  6. Re: VPN Conncetion doesn't work - Tecra A8 / WXP
    #6
    Not sure if fresh OS installation would be helpful here but why donít you test the VPN connection with disabled firewall settings and other security features like antvirus, etcÖ

    Did you check this Microsoft advice:
    +How to configure a connection to a virtual private network (VPN) in Windows XP+
    http://support.microsoft.com/kb/314076

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