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Thread: Satellite L655-11Z: I cannot create recovery disk

  1. Satellite L655-11Z: I cannot create recovery disk
    #1
    Beginner
    Join Date
    Oct 2011
    Posts
    1
    I have notebook Toshiba L655-11Z with Windows 7 Home preinstaled.
    There is reminder which tell me every 4 days to make Recovery DVD by Toshiba Recovery Media Creator... I want to do that but I have problem with this.

    When I start Toshiba Recovery Media Creator it suddenly ends with error:

    It is not possible to find HDD Recovery file in second partition of first HDD.
    There is no suitable enviroment for recovery HDD.

    Is is translation from czech, it should be little different in english.

    I did not change anything or erase anything.
    There is still everything fine with laptop same as it was new, but I want to have something if things go wrong...

    Please help me with this issue.
    I find similar problem in forum, but it was not solved because conversation go different way...

  2. Re: Satellite L655-11Z: I cannot create recovery disk
    #2
    Master
    Join Date
    Sep 2009
    Location
    Poland
    Posts
    4,758
    >It is not possible to find HDD Recovery file in second partition of first HDD.
    > There is no suitable enviroment for recovery HDD.
    >Is is translation from czech, it should be little different in english.

    So it looks a little bit like the HDD image files are not available on the HDD…
    That’s strange because if the notebook is new, the HDD image should not be affected…
    Are you able to recover the notebook using the HDD recovery option?

    Try that:
    http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm

    If this would not work and if the recover creation tool will not be able to create a recovery disk, then you would need to order such disk from here:
    http://backupmedia.toshiba.eu/landing.aspx

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