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Thread: Virtual CD device on a Toshiba Stor.e Alu 2S external HDD (USB3.0) ?!

  1. Re: Virtual CD device on a Toshiba Stor.e Alu 2S external HDD (USB3.0) ?!
    #21
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    Join Date
    Oct 2011
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    1
    I Used this tool with my STOR.E ALU 2S (PA4239E-1HJ0) and was really helpful!
    work great for me!

    Thank you!

  2. Re: Virtual CD device on a Toshiba Stor.e Alu 2S external HDD (USB3.0) ?!
    #22
    Beginner
    Join Date
    Oct 2011
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    1
    @schubi1975
    @all

    Unfortunately, in the desperate hurry for a half-Terabyte space, yesterday i bought an external Toshiba Stor.E 25 aluminum 500GB, USB 3.0 (PA4236E-1HE0). When at home, attached to my mac, in a few minutes I figured out the terrible story with the "Virtual CD" situation.

    Spent the whole night to grab some serious info on the internet regarding the case, and especially the situation with toshiba ones (baaaaad.....), as I need the drive to be "bootable", clean, as I intended when I paid for it.

    Spent this early morning to borrow a windows machine to apply the patch, or whatever thoshiba call it.
    And the only one that made the thing was the tool provided by schubi1975, "DuraMicro_release-20110808_VCD_Remove_and_Format_tool" that saved me (and a lot of you I suppose) from banging our heads into the wall, for the insane choice that toshiba made.

    Also for not advertising clearly that on the package and for not clearly say on the website wich tool to use to remove the "virtual cd" crappiness. Come on Toshiba! to find the right tool I had to dig deeply into user forums! Unbelievable!
    I've joined the forum just to say this.

    thanks a Million SCHUBI !!!
    bye bye Toshiba !!!

  3. Re: Virtual CD device on a Toshiba Stor.e Alu 2S external HDD (USB3.0) ?!
    #23
    Beginner
    Join Date
    Oct 2011
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    1
    Just bought a 2TB external drive and ran in the same problem. I won't try to remove it - I'll bring it back and buy another one. (won't be a Toshiba then)

  4. Re: Virtual CD device on a Toshiba Stor.e Alu 2S external HDD (USB3.0) ?!
    #24
    Beginner
    Join Date
    Oct 2011
    Posts
    2
    Are there idiots working in Toshiba. We pay money for your HDDs, not for your commercials. Is it too hard to understand?

    Just have bought 1Tb Steel HDD and now I'm angry because I cannot remove Virtual CD. Tomorrow I'll bring the HDD back to the shop.

  5. Re: Virtual CD device on a Toshiba Stor.e Alu 2S external HDD (USB3.0) ?!
    #25
    Beginner
    Join Date
    Oct 2011
    Posts
    2
    schubi1975, thank you very much!

    I do confirm that I was able to delete Virtual CD on Toshiba Stor.E Steel S external HDD ( P/N PA4252E 1HJ0 ) using your tool. You should have been payed by Toshiba.

  6. Re: Virtual CD device on a Toshiba Stor.e Alu 2S external HDD (USB3.0) ?!
    #26
    Beginner
    Join Date
    Nov 2011
    Posts
    1
    Thanks guys for this link. Was able to remove the virtual disk.
    I was on my way to return my 2 new disks.
    Can Toshiba really believe customers will accept this stunt?

  7. Re: Virtual CD device on a Toshiba Stor.e Alu 2S external HDD (USB3.0) ?!
    #27
    Beginner
    Join Date
    Nov 2011
    Posts
    2
    Hi,
    I was not able to remove VCD from my Toshiba Stor.E Alu 2S 2TB USB 3.0 (PA4234E-1HL0) with formatter.exe.
    Search button does not find a device. Format button always stays gray.
    Can anyone confirm that VCD removal was successful with the same type of HDD?
    Regards

  8. Re: Virtual CD device on a Toshiba Stor.e Alu 2S external HDD (USB3.0) ?!
    #28
    Beginner
    Join Date
    Nov 2011
    Posts
    1
    Hi!

    Luckily it worked with my Toshiba STOR.E Alu 2S 1TB. :-)

    Try right clicking on the "formatter.exe" file and select "Run as administrator".

  9. Re: Virtual CD device on a Toshiba Stor.e Alu 2S external HDD (USB3.0) ?!
    #29
    Beginner
    Join Date
    Nov 2011
    Posts
    2
    Thanks for your reply.
    I had always chosen "Run as administrator" without success.
    Toshiba support wasn't able to help me, so I finally returned the drive and bought a different one (not from Toshiba of course).

  10. Re: Virtual CD device on a Toshiba Stor.e Alu 2S external HDD (USB3.0) ?!
    #30
    Beginner
    Join Date
    Dec 2011
    Posts
    2
    I bought two Toshiba STORE:E ALU 2S USB3 2.5" 500gb (actually 499GB) drives, neither of which can get rid of their respective VCD using DuraMicro_release-20110808_VCD_Remove_and_Format_tool. Toshiba_drive_converter_v1.10 or a Low Level Format do not work either.

    Drive is recognized by the DuraMicro tool, but on several computers and OS installations a message: "Mode Change Failed" pops up.

    Is there a updated or otherwise working tool which can remove the Virtual CD?
    I will also contact support and hope to get a working VCD removal tool.

  11. Re: Virtual CD device on a Toshiba Stor.e Alu 2S external HDD (USB3.0) ?!
    #31
    Beginner
    Join Date
    Dec 2011
    Posts
    1
    disable if you have installed any image software like POWER ISO etc.

    Your problem will be resolve.

    I was facing same problem which was locked me to write any data on CD OR DVD.

  12. Re: Virtual CD device on a Toshiba Stor.e Alu 2S external HDD (USB3.0) ?!
    #32
    Beginner
    Join Date
    Dec 2011
    Posts
    2
    Thank you, for me using a fresh 7 install helped, my XP OS's all refused to do the job.

  13. Re: Virtual CD device on a Toshiba Stor.e Alu 2S external HDD (USB3.0) ?!
    #33
    Beginner
    Join Date
    Jan 2012
    Posts
    1
    The tool worked for me, i had tried it beforebut i don't know why it didn't worked, but last night i tried again and it worked, thanks a lot!

    (Using W7 and running the tool as administrator)

  14. Re: Virtual CD device on a Toshiba Stor.e Alu 2S external HDD (USB3.0) ?!
    #34
    Beginner
    Join Date
    Jan 2012
    Posts
    1
    Very helpful. Thank you so much.

  15. Re: Virtual CD device on a Toshiba Stor.e Alu 2S external HDD (USB3.0) ?!
    #35
    Hi guys!

    Found this:
    *Removal of hidden VCD (Virtual CD) partition on STORE.E ALU 2S and STORE.E STEEL S external HDDs*
    http://aps2.toshiba-tro.de/kb0/TSB1A037O0000R01.htm

    Might be helpful in this case

  16. Re: Virtual CD device on a Toshiba Stor.e Alu 2S external HDD (USB3.0) ?!
    #36
    Beginner
    Join Date
    Jun 2012
    Posts
    1
    i have bought an external drive toshiba 500gb usb 3.0 and i'm not able to remove the hidden vcd partition with the removal tool toshiba.
    please help me

  17. Re: Virtual CD device on a Toshiba Stor.e Alu 2S external HDD (USB3.0) ?!
    #37
    Read this and follow the instruction:

    [+How to Remove the Virtual CD Partition and the Sleep Function from the Desktop External Hard Drive (this is for the Generation 1 models only)+|http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/bulletin.jsp?ct=SB&soid=2640271&ref=EV]

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