Welcome to the Toshiba Support Forum, created for customers and enthusiasts to share knowledge, solve problems and discuss technology. To join the discussion, please login or register.
Results 1 to 3 of 3

Thread: Why does my Qosmio X500-02M freezes?

  1. Why does my Qosmio X500-02M freezes?
    #1
    Beginner
    Join Date
    Apr 2011
    Posts
    1
    I use my computer on daily activities and it freezes when I watch movie, listen to music, general computing needs, surfing the net just general usage.
    Has anyone in Brisbane Australia had this problem and how did they fix it. I have warranty left on it would they take it back if I ask for a refund on this computer or is it too late.

    All information would be much appreciated. When it freezes while watching movies etc, it makes a buzzing noise and the only way to stop it is turn the computer off then back on by the main power button.

  2. Re: Why does my Qosmio X500-02M freezes?
    #2
    Master
    Join Date
    Sep 2009
    Posts
    2,031
    It is not easy to say why this happen?
    Have you noticed these freezing issues from the first day?

    Does your Qosmio freezes for second or two and then you can continue with your work or notebook must be restarted?

  3. Re: Why does my Qosmio X500-02M freezes?
    #3
    Master
    Join Date
    Jun 2009
    Location
    Italy
    Posts
    3,770
    Hi

    I donít this you can get a refund even if the warranty is validÖ But I think the notebook can be repaired under warranty conditions.
    This means if the hardware is faulty, then the notebook could be fixed free of charge.

    The question is if itís really a hardware issue;
    This is not easy to say as posted by as***.
    Notebook can freezes due to software issue as well.

    Therefore I recommend reinstalling the OS once again using the recovery disk.
    Donít install any other software but test the notebook using the system preinstalled by Toshiba.

    Please also check if you are using latest BIOS.
    If not, update this.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •