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Thread: Portege R700, Windows 7, sudden fan/cpu surge, freeze and force shutdown

  1. Re: Portege R700, Windows 7, sudden fan/cpu surge, freeze and force shutdown
    #21
    Master
    Join Date
    Sep 2009
    Posts
    4,622
    > I realize that one AP has WPA security mode and the second one has WPA/WPA2 mixed mode. so I set them both to WPA security mode and I haven't had the problem for a week.

    Thanks for this tip and sharing this news with us!

  2. Re: Portege R700, Windows 7, sudden fan/cpu surge, freeze and force shutdown
    #22
    Beginner
    Join Date
    Apr 2006
    Posts
    32
    This is still happening - and still unanswered.
    I can still find no real pattern, however the latest suspect is this error message from Event Viewer, which is an ever present when I have rebooted, and recorded at around the time of the freeze

    The driver \Driver\WUDFRd failed to load for the device TOSHIBA\GPS2\3564000305669800_09.

    From what I can find out this is a Windows driver, I have no idea what the device is though? :-S

    I found a similar thread on a US Toshiba forum at http://forums.toshiba.com/t5/Drivers-and-Utilities/The-driver-Driver-WUDFRd-failed-to-load-for-the-device-TOSHIBA/td-p/204404

    They seem to think is a hardware issue but I'm really not convinced. There's some further info and diagnostics on that thread. The only real oddity I can find is as follows (screen shots on other thread)

    "Device Manager, found a Smart Card Reader "Ericsson F3607gw for TOSHIBA Mobile Broadband USIM Port" (ss2)

    when I view properties it says "No drivers are installed for this device" (ss3)

    however when I try to update the driver I am told all drivers are up to date?! :-S (ss4)"

    So frankly I am no further forward, still baffled, and still irriated every time it happens.

  3. Re: Portege R700, Windows 7, sudden fan/cpu surge, freeze and force shutdown
    #23
    Master
    Join Date
    Sep 2009
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    4,622
    > Device Manager, found a Smart Card Reader "Ericsson F3607gw for TOSHIBA Mobile Broadband USIM Port" (ss2)

    This is the 3G driver.
    You can find this here for download:
    http://aps2.toshiba-tro.de/wlan/?page=3gdownloads

  4. Re: Portege R700, Windows 7, sudden fan/cpu surge, freeze and force shutdown
    #24
    Beginner
    Join Date
    Apr 2006
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    32
    Yeh thanks. The driver is installed - as far as I can tell?! :-S
    Will try again anyway
    t

  5. Re: Portege R700, Windows 7, sudden fan/cpu surge, freeze and force shutdown
    #25
    Beginner
    Join Date
    Aug 2011
    Posts
    3
    Helo, I have de same problem 4 months ago. I´m so crazy!!! because I can´t find the problem.

  6. Re: Portege R700, Windows 7, sudden fan/cpu surge, freeze and force shutdown
    #26
    Beginner
    Join Date
    Aug 2011
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    3
    I find this page with one posible solution:

    http://translate.google.com/translate?hl=es&sl=en&tl=de&u=http%3A%2F%2Fforum.n otebookreview.com%2Ftoshiba%2F512036-portege-r700-freezing-full-speed-fan-no-keyboard-4.html&anno=2

  7. Re: Portege R700, Windows 7, sudden fan/cpu surge, freeze and force shutdown
    #27
    Beginner
    Join Date
    Apr 2006
    Posts
    32
    thanks buddy - have tried that suggested option
    and have installed the new drivers etc as above
    fingers crossed again!
    t

  8. Re: Portege R700, Windows 7, sudden fan/cpu surge, freeze and force shutdown
    #28
    Akuma
    Guest
    The updated Fingerprint driver fixed the freezing problem on my R700.

    I don't think it's a problem with the Fingerprint utility itself, it seems to be an issue with the Authentec driver. So you should double check that the Authentec driver version in Device Manager increases in revision to ensure the problem is resolved.

  9. Re: Portege R700, Windows 7, sudden fan/cpu surge, freeze and force shutdown
    #29
    Beginner
    Join Date
    Aug 2011
    Posts
    3
    Rather than uninstalling fingerprint reader software or disabling the fingerprint reader biometric device in Device Manager, your help testing the efficacy of the following procedure to disable power management of the fingerprint reader would be appreciated:

    1. Start -> Control Panel - > System
    2. Click on Device Manager
    3. Click on “Biometric Devices”
    4. Right-Click on “AuthenTec, Inc. AES1660”
    5. Select “Properties”
    5. Select “Power Management” tab
    6. Uncheck “Allow the computer to turn off the device to save power”

    If you've been experiencing the lockup/freeze issue, please try the above procedure and report back if you continue to have the issue after making this change.

    Message was edited by: JAVIDON

  10. Re: Portege R700, Windows 7, sudden fan/cpu surge, freeze and force shutdown
    #30
    Beginner
    Join Date
    Apr 2006
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    32
    think that was the link on the google link above? I have already done, and so far so good. am very reluctant to tempt fate though! fingers crossed. and also something I would have thought Toshiba could have made more widely known??

  11. Re: Portege R700, Windows 7, sudden fan/cpu surge, freeze and force shutdown
    #31
    Beginner
    Join Date
    Apr 2006
    Posts
    32
    well so far still so good
    not sure which action it is/was - and will take a little longer for me to be convinced will not return
    I think it was a combination of the drivers and the power management toggle

    *many many thanks to you both if this has indeed solved this problem* as it has been driving me round the twist for many many months!

    t

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