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Thread: Satellite U400-112 - Display opening turns off computer

  1. Satellite U400-112 - Display opening turns off computer
    #1
    Beginner
    Join Date
    Mar 2010
    Posts
    2
    Hi,

    when I open the display, so when it cross a certain opening angle, the computer is turned off. Then I need to plug off the external power and remove battery. After that, I can turn the notebook on again.

    After my way home, when I turned notebook on, screen was only white (no other colors) and when I open it more, it turns NB off.

    I guess so, that cable in display joint is damaged. Because external LCD (via VGA) works fine.
    Notebook is still under warranty; do you think it can be applied?

    Thanks for advice, John.

  2. Re: Satellite U400-112 - Display opening turns off computer
    #2
    Master
    Join Date
    Sep 2009
    Posts
    2,241
    Hello John

    We must not discuss much about this. If the warranty is still valid, contact nearest authorized Toshiba service provider as soon as possible.
    They will fix this for free.

  3. Re: Satellite U400-112 - Display opening turns off computer
    #3
    Akuma
    Guest
    Just send the laptop to an ASP, they will repair it under warranty :)

  4. Re: Satellite U400-112 - Display opening turns off computer
    #4
    Beginner
    Join Date
    Mar 2010
    Posts
    2
    Thanks, today I am sending it. I am little afraid, if they make it under warranty, because I've opened notebook (I guess 4 months ago) for cleaning dust. But I better mentioned it in service form, so I can hope now. :)

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