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Thread: Satellite M300 - Webcam is either disabled or has failed

  1. Satellite M300 - Webcam is either disabled or has failed
    #1
    Beginner
    Join Date
    Mar 2010
    Posts
    1
    I've tried uninstalling & reinstalling the driver as well as the webcam assistant software, however still no luck. It's an M300-PSMD8A-03H00G running Vista 32bit, with a built in webcam and the error message I get is....
    "webcam is either disabled or has failed. please check your webcam settings."

    The only support download for this model is a BIOS update with no explaination of what it updates, patches, or fixes. Which is pretty ordinary to say the least.

    There seemed to be a lot of people having trouble with Vista's service pack 2 (SP2) which killed the WIFI, but since rolling back to SP1 the WIFI now works again. The webcam stopped working around the same time as the SP2 install, however the rollback hasn't resolved the webcam problem.

    Any ideas or help would be greatly appreciated.

  2. Re: Satellite M300 - Webcam is either disabled or has failed
    #2
    Master
    Join Date
    Oct 2009
    Posts
    3,014
    Hi

    Which webcam assistant software you have exactly reinstalled? I ask this because the Toshiba website shows only a BIOS update for Vista.
    Theoretically the webcam software for another notebook should work on yours too. Check this!!!

    By the way: The BIOS would be worth a try. If the webcam driver doesn’t work for you, try the BIOS update!!!

  3. Re: Satellite M300 - Webcam is either disabled or has failed
    #3
    Master
    Join Date
    Sep 2009
    Posts
    1,242
    What is the cam status in device manager?
    Is cam recognized properly under imaging device?

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