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Thread: Satellite A300-1MC: webcam not working - webcam driver open fail

  1. Satellite A300-1MC: webcam not working - webcam driver open fail
    #1
    Beginner
    Join Date
    Jan 2010
    Posts
    5
    After looking through this forum, I have tried several 'solutions' but to no avail.

    After trying to load the webcam i get the message: "Webcam driver open fail. Please restart camera or computer"

    I have tried updating the Driver software for the camera, and updated the BIOS.

    This message still keeps coming up. Is it worth uninstalling the camera completely then attemtping to reinstall it?


    Sorry if some of this doesnt make much sense, im not entirely "computer savvy"


    I hope somebody can help,

    Thanks,
    Ben

  2. Re: Satellite A300-1MC: webcam not working - webcam driver open fail
    #2
    Master
    Join Date
    Sep 2009
    Posts
    4,618
    > Is it worth uninstalling the camera completely then attemtping to reinstall it?
    Of course!

    You should firstly go to device manager and should uninstall the driver.
    You should also remove the software from control panel -> Software

    After that you should clean the OS and registry using CCleaner. It’s free tool… google…
    Then reboot the notebook several times and install the webcam software again.

    Cheers

  3. Re: Satellite A300-1MC: webcam not working - webcam driver open fail
    #3
    Beginner
    Join Date
    Jan 2010
    Posts
    5
    Ok, I will try this.

    However, I am not sure where the disk is that came with my laptop. If I download the drive software off this website, will that install the webcam properly?

    Thanks,

    Ben

  4. Re: Satellite A300-1MC: webcam not working - webcam driver open fail
    #4
    Beginner
    Join Date
    Jan 2010
    Posts
    5
    Well I have tried uninstalling the software then using CCleaner etc. etc. then re-installing the driver software off this website but to no avail.
    I still get the error message as previously stated.

    The driver is not listed anywhere on the Driver Manager however which is a bit suspicious.

    Any other suggests to shed some light onto my problem??

    Regards,

    Ben

  5. Re: Satellite A300-1MC: webcam not working - webcam driver open fail
    #5
    Hi

    The webcam should be listed in the device manager under “Imaging devices”.
    If you would expand this area then you should see the USB video device which refers to the webcam.

    Remove the webcam from the device manager list, reboot the unit and check if the windows OS will reinstall the webcam again.

    Cheers

  6. Re: Satellite A300-1MC: webcam not working - webcam driver open fail
    #6
    Beginner
    Join Date
    Jan 2010
    Posts
    5
    I have just had a look and the webcam is not listed under imaging devices. Could it be a wiring problem internally??

    Ive had the laptop under 1 year.

    Thanks for all your advice so far, hopefully we will find a solution soon!!

  7. Re: Satellite A300-1MC: webcam not working - webcam driver open fail
    #7
    You mean there is no USB video device in device manager under “Imaging devices” ???

    If yes then this would mean that the driver has not been installed properly!

    I don’t think that this could be a hardware problem… but you can check this easily…
    The webcam should work after resetting the notebook to factory settings….

    Use the recovery disk in order to reinstall the OS again…
    Usually the webcam should work…

  8. Re: Satellite A300-1MC: webcam not working - webcam driver open fail
    #8
    Beginner
    Join Date
    Jan 2010
    Posts
    5
    The webcam is not listed under Imaging devices.

    I have uninstalled and reinstalled the driver software but the webcam still doesnt work.

    If I reset the notebook to factory setting will I lose all my current software, as I have some on my laptop which I do not have access to the discs anymore?!?

    Is there anyway to get around this? or any other solutions?

    Thanks for your help so far...

  9. Re: Satellite A300-1MC: webcam not working - webcam driver open fail
    #9
    Master
    Join Date
    Dec 2008
    Posts
    2,021
    Hi

    I also think that Toshiba recovery disk is your last chance but you will loose all current software and data if you don’t make a backup of them.
    It wipes the whole HDD so backup all what you need!!!

    But I don’t understand why don’t have the discs anymore. Either you can download the programs from Internet (freeware) or you bought the software where you get a disc. So I don’t see a problem there.

    Bye

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