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Thread: Satellite A100 - Keyboard and Touchpad don't work properly

  1. Satellite A100 - Keyboard and Touchpad don't work properly
    #1
    Beginner
    Join Date
    Jan 2010
    Posts
    1
    Hi,

    My daughter's Toshiba Satellite Pro A100 has developed a couple of faults.

    Firstly, the keyboard displays random characters such as a stuck key would. eg, if in Google or Wordpad the system will at random type a single character over and over again even when no key is pressed. Occasionally it will also open windows or programs as if the 'enter' key has been pressed, or cycle through desktop icons.

    Secondly, the touchpad is non-responsive and cursor operation isn't possible from the touchpad or buttons. I don't know if the two are related.

    She assures me she hasn't spilled anything on the laptop, so any help would be appreciated to rectify these faults.

    Thanks,
    Brian

  2. Re: Satellite A100 - Keyboard and Touchpad don't work properly
    #2
    Master
    Join Date
    Dec 2008
    Posts
    2,021
    Hi

    Can you notice the same issue with external input devices?

    If not itís time for an authorized service provider. I think the keyboard and touchpad must be replaced and the technicians can help you.

    On the Toshiba website you can find a list of authorized service provider.

    Good luck! :)

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