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Thread: Portege R500 (PPR50E) speaker does not mute when headphone connected

  1. Portege R500 (PPR50E) speaker does not mute when headphone connected
    #1
    Beginner
    Join Date
    Nov 2009
    Posts
    2
    Hi,

    I am using Toshiba Portege R500 (PPR50E) with Windows XP Professional (SP3).

    The problem is the laptop speaker doesnot mute when I connect the headphone. The audio is coming from both headphone and the laptop speakers. This is verymuch irritating when doing voice chat. Is there any solution for this issue?

    Thanks in advance,
    Dev

  2. Re: Portege R500 (PPR50E) speaker does not mute when headphone connected
    #2
    Master
    Join Date
    Jun 2009
    Location
    Italy
    Posts
    3,816
    Hi

    I assume you have an Realtek sound chip.
    In control panel you should find the Realtek HD audio Manager.

    The tab called Audio I/O contains settings.
    I donít remember exactly how they are calling but you will see the audio jacks.
    There you have to click right and have to change the setting.

  3. Re: Portege R500 (PPR50E) speaker does not mute when headphone connected
    #3
    Master
    Join Date
    Sep 2009
    Posts
    1,249
    Hi

    On my Toshiba notebook I have a Realtek sound chip too and as Paolo30 wrote you can change this with few clicks in Realtek HD audio manager.
    Check this!!!

    If it doesnít work you should update the driver and here you can get a newer version:
    http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

  4. Re: Portege R500 (PPR50E) speaker does not mute when headphone connected
    #4
    Beginner
    Join Date
    Nov 2009
    Posts
    2
    Thank you very much syntax. I had to upgrade the sound driver. Now it is working perfect.

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