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Thread: Satellite A350-20S can't burn any dvd or cd

  1. Satellite A350-20S can't burn any dvd or cd
    #1
    Beginner
    Join Date
    Nov 2009
    Posts
    3
    Hello,

    I have a problem with my dvd player. I can't burn any dvd or cd.
    I have tried with several brand of blank cd and dvd with Nero and i have always the same problem.

    The software hangs without any error message.

    I need your help.

    Thanks.

  2. Re: Satellite A350-20S can't burn any dvd or cd
    #2
    Master
    Join Date
    Sep 2009
    Location
    Poland
    Posts
    4,757
    Hi

    Do you try to copy any copyright protected disks?
    Possibly this is not possibly due to some restrictions…
    Otherwise you should check if an firmware update for the drive exists…
    If one is available then you should find it on the Toshiba European driver page.

    Last but not least if can be an hardware issue… but the ASP should be contacted as last resort…. I mean in most cases the used DVDs or CDs are responsible for such issues…
    I had such issue too and could solve it using another brand… I’m now with TDK –R disks

  3. Re: Satellite A350-20S can't burn any dvd or cd
    #3
    Beginner
    Join Date
    Nov 2009
    Posts
    3
    Thank you for your reply,

    I have tried to burn my personal data into dvd or cd (no copyrighted content).

    I want to to update my firmware but i can't find it in this website.
    My computer is Satellite A350-20S PSAL6E .
    Please if you find it send me the link.

    Thanks

  4. Re: Satellite A350-20S can't burn any dvd or cd
    #4
    Master
    Join Date
    Sep 2009
    Posts
    1,008
    Hi buddy,

    You can get a new firmware from the Toshiba page directly. It’s not so hard to find it, just search for your model and you will find it.
    http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

    I hop it works and if not you need a new CD/DVD drive I think… :(

  5. Re: Satellite A350-20S can't burn any dvd or cd
    #5
    Beginner
    Join Date
    Nov 2009
    Posts
    3
    Hi,
    The only firmware available for my computer are Ericsson for Mobile Boradband Module and Pioneer for the DVD Drive DVRTD08A (and this is not my dvd drive. My dvd drive is GSA-T50N)

  6. Re: Satellite A350-20S can't burn any dvd or cd
    #6
    Master
    Join Date
    Sep 2009
    Posts
    1,008
    Than it seems that for your drive is no newer firmware version available. You have the newest version already in my opinion.

    As I already wrote and PauPau, contact the authorized service provider in your country to get a new drive. Or maybe the ASP has a new firmware version for you, just ask for that.

    Good luck! ;)

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