Welcome to the Toshiba Support Forum, created for customers and enthusiasts to share knowledge, solve problems and discuss technology. To join the discussion, please login or register.
Results 1 to 8 of 8

Thread: Satellite L355-S7812: Accidently uninstalled chicony webcam

  1. Satellite L355-S7812: Accidently uninstalled chicony webcam
    #1
    Beginner
    Join Date
    Nov 2009
    Posts
    4
    We have a big problem!

    I accidently uninstalled the programming for my chicony USB 2.0 web camera while trying to install its driver on my satellite L355-S7812
    So I’m here looking on the web for the firmware but no luck
    Is there any possible way for me to get the firmware or even a link to it?
    Please

  2. Re: Accidently uninstalled chicony webcam
    #2
    Hello

    Obviously you have an US notebook model. Please visit Toshiba US support page under http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_modSel.jsp
    Choose your notebook model and you will find there Camera Utility for Windows XP/Vista (32/64bit) (v6.2.238.1217; 03-04-2008; 23M).

    Bye

  3. Re: Accidently uninstalled chicony webcam
    #3
    Master
    Join Date
    Dec 2004
    Posts
    1,866
    You don't need firmware but webcam assistant software (utility). Just follow the link posted by Feliks.
    I hope you will solve this “big problem”. ;)

  4. Re: Accidently uninstalled chicony webcam
    #4
    Beginner
    Join Date
    Nov 2009
    Posts
    4
    i been trying that and it still doesnt work =[
    im sure its the firmware and not the driver so thats why i asked for the firmware =[
    sighs
    i guess i dont have a can anymore =\

  5. Re: Accidently uninstalled chicony webcam
    #5
    Hi

    As Mike suggested the webcam does not need any firmware and such firmware does not exists… there is just and Chicony webcam software which contains an driver too.
    Usually you should install just the software which would recognize the webcam.

    I’m not quite sure why installation didn’t work… maybe you did something wrong…
    In device manager -> Imaging devices you should check if the USB Video Device is listed. This is the webcam…

    You could remove it from the device list. Then reboot the unit and after new reboot reinstall the software once again...

  6. Re: Satellite L355-S7812: Accidently uninstalled chicony webcam
    #6
    Beginner
    Join Date
    Nov 2009
    Posts
    4
    ok
    we have made some progress and i must thank all of you guys for your time
    we have got the software to open like toshiba webcam assistant but the camera itself doesnt come on, it doesnt show the blue led light to ondicate thats its on either
    the software jus remains blank
    when used on messenger to show my webcam, the color bar code comes up =[
    any suggestions?

  7. Re: Satellite L355-S7812: Accidently uninstalled chicony webcam
    #7
    Master
    Join Date
    Sep 2009
    Posts
    3,786
    Please check this:
    http://aps2.toshiba-tro.de/kb0/HTD9402LC0000R01.htm

    there is one interested detail…
    Illuminate the subject with as much light as possible

    Take a lamp and put it near the webcam…

  8. Re: Satellite L355-S7812: Accidently uninstalled chicony webcam
    #8
    Beginner
    Join Date
    Nov 2009
    Posts
    4
    putting light source will not help in any way cause the webcam itself not turning on
    i jus got the programs to open but the blue led indicator does not come on and their is no picture what soever and when i press capture a dialog screen appears saying "please turn on the camera"

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •