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Thread: Portege R500 - No picture on external monitor

  1. Portege R500 - No picture on external monitor
    #1
    Beginner
    Join Date
    Oct 2009
    Posts
    2
    Hello everybody

    On my Portege R500 with Win XP SP3 there is no picture on the external monitor.
    The monitor seems to receive the signal but the monitor stays black.

    Did someone know a solution for this problem?
    Sorry for my bad english.

    Thank you.
    Daniel

  2. Re: Portege R500 - No picture on external monitor
    #2
    Master
    Join Date
    Sep 2009
    Location
    Poland
    Posts
    4,757
    Hi

    How did you try to output the display on external monitor?
    Usually you should use the key combination FN+F5.
    This allows you to switch between the both screens; notebook + external screen.

    I had a problem displaying an video on the external monitor because the video was running already…. You have to switch to the external display before you would start the movie, etc…

  3. Re: Portege R500 - No picture on external monitor
    #3
    Beginner
    Join Date
    Oct 2009
    Posts
    2
    Yes, i tryed with FN+F5 and also with right click on Desktop -> Graphic Options and Grafhiy Properties. The scrren recieves the signal when i press FN+F5 but the screen just stay black.

  4. Re: Portege R500 - No picture on external monitor
    #4
    Master
    Join Date
    Sep 2009
    Location
    Poland
    Posts
    4,757
    Hmm… how about the graphic card driver update?
    Did you try it?
    If not -> do this…
    If you have an Intel graphic chip then you could test also the driver from the Intel page.
    Please ensure also that you are using the latest BIOS?

    Just a further question;
    Did you connect the external monitor directly to the notebook or to the docking station?

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