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Thread: Touchpad issues - Error 0x00000103 on Satellite R series

  1. Touchpad issues - Error 0x00000103 on Satellite R series
    #1
    Beginner
    Join Date
    Jan 2009
    Posts
    1
    I had to recently recover my notebook from scratch using the CF provided by Toshiba. However after upgrading all the patches from Microsoft my touchpad has stopped working. It is not the Fn+F9 problem.

    The driver for Alps is missing, also the application for managing the touchpad also does not show up. I tried installing the patch for Alps from the CD as well as downloaded the driver but it fails with the error code 0x00000103 and then failed init 0x0000000.

    Can someone kindly provide me some assistance about how to fix it ?

    Thanks,
    KK

  2. Re: Touchpad issues - Error 0x00000103 on Satellite R series
    #2
    Master
    Join Date
    Dec 2004
    Posts
    2,311
    Hmmm.... have you checked the list of all available updates? You should do this before the update starts (disable automatic update).

    I have noticed that there is offered option for “Synaptics – Input – Synaptics PS/2 Port TouchPad” but this update is defined as optional so it must not be installed and you should use Toshiba installed driver only.

    What to do now? Try to roll back OS to earlier time using System restore tool. Sorry but now it will not be easy to do much. If nothing helps install OS again using recovery image but then disable automatic updates and do it manually. Always check the list of available updates and avoid updates for hardware components. I do the same and everything works fine.

  3. Re: Touchpad issues - Error 0x00000103 on Satellite R series
    #3
    I agree with Ivan. Try to roll back OS to earlier time. if this is because of updates it should work again.

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