Welcome to the Toshiba Support Forum, created for customers and enthusiasts to share knowledge, solve problems and discuss technology. To join the discussion, please login or register.
Results 1 to 4 of 4

Thread: Portege M400: Fingerprint issue

  1. Portege M400: Fingerprint issue
    #1
    Beginner
    Join Date
    May 2008
    Posts
    3
    I have a Portege M400 - core duo.
    Until recently, it has worked fine, but now, after swiping my finger, it says 'authenticated' and afterwards 'not certified', making me enter a password.

    Of course i no longer know it, since i have been unsing the finger swipe for like forever.
    How can i solve this problem?

    Thanks in advance.

  2. Re: Portege M400: Fingerprint issue
    #2
    Beginner
    Join Date
    May 2008
    Posts
    3
    LE: Managed to get past the 'error bla bla' screen. Now i can enter windows os. Still, is there any way of removing the password? I want to give the laptop away and hope i don't have to cut one of my fingers to give away with the laptop.

  3. Re: Portege M400: Fingerprint issue
    #3
    Master
    Join Date
    Dec 2004
    Posts
    1,884
    If you want to give laptop away have you made clean OS installation using delivered recovery media?

    Comment about finger is really good. ;)

  4. Re: Portege M400: Fingerprint issue
    #4
    Beginner
    Join Date
    May 2008
    Posts
    3
    Actually, providing a clean install is the last thing on my mind right now. I am trying to find a solution of removing the password first, and then take it from there.

    Isn't there any utility that works like: old password-swipe finger, new password-enter text, confirm-enter text????
    I have grown so lazy with this biometric thing that I can't remember the last time I entered a password.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •