Welcome to the Toshiba Support Forum, created for customers and enthusiasts to share knowledge, solve problems and discuss technology. To join the discussion, please login or register.
Page 1 of 2 12 LastLast
Results 1 to 20 of 30

Thread: Tecra 9100: Trying to install updadet driver for Yamaha AC XG soundcard

  1. Tecra 9100: Trying to install updadet driver for Yamaha AC XG soundcard
    #1
    Beginner
    Join Date
    Oct 2007
    Posts
    13
    Hi all,

    I have got a Tecra 9100 and as many other people I've got problems after installing SP2.

    I tried to install the sound card by using the driver downloaded from the toshiba support page:
    http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/faq.jsp?service=EU&FID=TRO0000001b59

    but I get a windows pop up saying that the file yacxg.sys is missing.
    After that the installation is ended and the sound card is not installed.

    Is there anyone that can help me?

    Thanks,
    Joazinho

  2. Re: Tecra 9100: Trying to install updadet driver for Yamaha AC XG soundcard
    #2
    The point is that the driver listed in the Toshiba FAQ is for the SP1 and NOT for the SP2

    I think you should google a little bit and should search if you would find an sound driver update which is compatible with the SP2

    Yamaha already provides the fixed driver.

    yacxg.sys 6.13.10.2152 with software synthesizer

    yacxgc.sys 6.13.10.3152 without software synthesizer

  3. Re: Tecra 9100: Trying to install updadet driver for Yamaha AC XG soundcard
    #3
    Beginner
    Join Date
    Oct 2007
    Posts
    13
    Hi there,

    I tried everything described on this forum and I also tried the last Toshiba driver sound-20080604143816.
    However, it doesn't work. I get the pop up "driver was not installed" after unzipping the driver and opening it.

    Does anyone know what I have to do to install correctly the new driver?

    (I am thinking to buy a new laptop and I've got the feeling that it won't be a Toshiba).

    Thanks, Massimo

  4. Re: Tecra 9100: Trying to install updadet driver for Yamaha AC XG soundcard
    #4
    Beginner
    Join Date
    Oct 2007
    Posts
    13
    Well, it seems I need to reinstall and then sell my toshiba. toshiba, never again. customer support and user assistance should be a central point in a modern technology business.

  5. Re: Tecra 9100: Trying to install updadet driver for Yamaha AC XG soundcard
    #5
    Master
    Join Date
    Dec 2004
    Posts
    1,884
    Hi Massimo

    Sorry but I think you have lost the objectivity. I have Tecra 9100 for years now and, for me, it is one of the best business notebook models. I tell you why. I do not know exactly how long but I am sure for about 4 years now I use this notebook preinstalled with WXP SP2 and W2000. I have installed both operating systems successfully and I really do not understand what your problem is. Nice notebook with very good performance. With right OS configuration it runs perfectly.

    I have one friend and he is like you. If something does not work how he thinks it should be it is the end of the world. Knowing him I can say that problem is not customer support but customerís stubbornness.

    By the way: have you checked Microsoft Windows XP SP2 Update information?

    Have a nice day.

  6. Re: Tecra 9100: Trying to install updadet driver for Yamaha AC XG soundcard
    #6
    Beginner
    Join Date
    Oct 2007
    Posts
    13
    Dear Mike, well it seems you are personally offended because my laptop's Yamaha AC-XG sound card does not work under XP SP2 and later updates. Sorry for this.

    Again, my laptop's sound card does not work, there are *known* compatibility problems with XP SP2. In different posts in the wide web I have seen many other people with the same problem. I didn't see one person who really fixed the problem. MS upgrade info is MS. Not helpful at all.

    So please, if you had problems with your Yamaha AC-XG soundcard installed on a Tecra 9100 and you resolved it, please let me know how you did it. Which driver did you install?

    Please reply only useful answers or pertinent questions...

    Thanks,
    Massimo

  7. Re: Tecra 9100: Trying to install updadet driver for Yamaha AC XG soundcard
    #7
    Beginner
    Join Date
    Jun 2008
    Posts
    12
    Did you try to download Yamaha driver from this download center:http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_home.jsp They have auto run setup,after self-extracting!Maybe it could help?!

  8. Re: Tecra 9100: Trying to install updadet driver for Yamaha AC XG soundcard
    #8
    Senior Member
    Join Date
    Apr 2008
    Posts
    462
    You just need to install the correct driver. Try this one: http://203.56.127.6/driver_download/Public//p2_all/YamahaACXG2152.exe ( v6.13.10.2152 for SP1 and SP2)

  9. Re: Tecra 9100: Trying to install updadet driver for Yamaha AC XG soundcard
    #9
    Beginner
    Join Date
    Oct 2007
    Posts
    13
    Thanks for the information. Unfortunately after downloading and unpacking/install the driver I get a pop up telling me that the driver was not installed.
    There is no other info other then that in the pop up.

    Any thoughts? Should I remove some archive/temp files somewhere?

  10. Re: Tecra 9100: Trying to install updadet driver for Yamaha AC XG soundcard
    #10
    Beginner
    Join Date
    Jun 2008
    Posts
    12
    This is the latest Yamaha driver:
    http://www.yamahamultimedia.com/yec/helpcenter/customer/help_win/soundcard_Whelp.html

    Read help before installing on this page!You got to remove your current Yamaha driver befor new installation!!
    Yamaha Sound Cards and Chip Sets are no longer in production!

    Keep informed.....

  11. Re: Tecra 9100: Trying to install updadet driver for Yamaha AC XG soundcard
    #11
    Beginner
    Join Date
    Oct 2007
    Posts
    13
    On this page I was not able to find the driver for the AC-XG soundcard. I also reinstalled XP SP2 on my laptop. The soundcard was not found and when installing the last driver I found on Toshiba's website I got the message "Driver was not installed".

    Message was edited by: postmassimo

  12. Re: Tecra 9100: Trying to install updadet driver for Yamaha AC XG soundcard
    #12
    Beginner
    Join Date
    Jun 2008
    Posts
    12
    You can find Yamaha AC-XG sound drivers on this Japanese page:
    http://www.yamaha.co.jp/english/product/lsi/download/index.html

  13. Re: Tecra 9100: Trying to install updadet driver for Yamaha AC XG soundcard
    #13
    Beginner
    Join Date
    Oct 2007
    Posts
    13
    hi all, the problem still persists. I tried to install awi3157_xp.exe but it doesn't work. after downloading the driver and opening, I get a MS error message saying: "the driver was not installed" - Any idea what needs to be done?

    thanks,

  14. Re: Tecra 9100: Trying to install updadet driver for Yamaha AC XG soundcard
    #14
    Master
    Join Date
    Aug 2005
    Posts
    2,361
    I found this

    [Windows XP Service Pack 1 and 2 incompatible with existing Yamaha sound driver|http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_dtlView.jsp?soid=277291&moid=160275&rpn=PT91 0U]

  15. Re: Tecra 9100: Trying to install updadet driver for Yamaha AC XG soundcard
    #15
    Beginner
    Join Date
    Oct 2007
    Posts
    13
    I removed the old driver and all related files and tried to install the on the page by following the instructions but at the end I still get the pop up saying that the driver was not installed.

    Please help. thx

  16. Re: Tecra 9100: Trying to install updadet driver for Yamaha AC XG soundcard
    #16
    Beginner
    Join Date
    Jun 2008
    Posts
    12
    Probably you've got Windows XP with "OEM" from another manufacturer instaled on your notebook,causing a conflict with Yamaha sound card!Have you got any sound on your notebook?Just go on "start",then "run",in the command box type:"dxdiag"(without quotes),after opening diagnostic tools,click on the "sound" tab and tell us what kind of sound drivers you've got currently...??

  17. Re: Tecra 9100: Trying to install updadet driver for Yamaha AC XG soundcard
    #17
    Beginner
    Join Date
    Jun 2008
    Posts
    12
    there is another way:download Toshiba PC Diagnostic Tool for Windows XP/SP2
    http://askiris.toshiba.com/ToshibaSupportSite/search.do?cmd=displayKC&docType=kc&externalId=8126 07xml&sliceId=&dialogID=58510935&stateId=0%200%205 5482020
    Install it on your notebook ,start it and check all hardware.....
    It's simply for use...

  18. Re: Tecra 9100: Trying to install updadet driver for Yamaha AC XG soundcard
    #18
    Beginner
    Join Date
    Oct 2007
    Posts
    13
    I run the diagnostic application sound check and the result is "Pass". I can hear all system sounds. By running the dxdiag test, however, the result was that no sound driver is installed. thoughts? I don't have an OEM version installed. This laptop had a NT2000 before, then XP SP2. I also reinstalled another XP version, unfortunately with the same result. I like this laptop and like to give it to my wife for her journalistic work. For this reason she needs sound more than everything else...

  19. Re: Tecra 9100: Trying to install updadet driver for Yamaha AC XG soundcard
    #19
    Beginner
    Join Date
    Nov 2008
    Posts
    1
    Sorry for my english
    I have the same problem. I can see the fatal "driver not installed".
    I'm work for resolve this problem and i tell you if resolve.
    Please if anywere have a solution, post it.

  20. Re: Tecra 9100: Trying to install updadet driver for Yamaha AC XG soundcard
    #20
    Beginner
    Join Date
    Jan 2006
    Posts
    23
    Well, I don't know about XP service pack 2, but I have been using the Yamaha sound driver S241BPSN.exe (version 6.13.10.3152) from Toshiba Canada in clean installation without any problem for XP SP3. This driver worked with SP1 also. (I have never used SP2.) If I remember correctly, (because this happened several years ago.), the sound driver from Toshiba USA did not work, and that is why i used this file from Toshiba Canada, and I have been using it since then.

Page 1 of 2 12 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •