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Thread: Satellite Pro U200: Cannot use TOUCH PAD on/off utility

  1. Satellite Pro U200: Cannot use TOUCH PAD on/off utility
    #1
    Beginner
    Join Date
    Sep 2007
    Posts
    2
    Hi guys, help me please.

    My computer is giving me this error message "Retrieval of "THotKey" failed. Error code - 0x00031402, 0x00000002", and with it I can't use my Fn key, and when I try to open from toshiba folder, it gives me the same message.

    Could you please help.

    Thanks

    Maiko

  2. Re: Satellite Pro U200: Cannot use TOUCH PAD on/off utility
    #2
    Master
    Join Date
    Dec 2004
    Posts
    1,806
    Hello Maiko

    It will be interesting to know since when this error occurs. Try to roll back OS to earlier time using System restore tool. Maybe after doing this the problem will be solved. If not please post again.

    One more thing: You can also try to install common modules again. You can find it on Toshiba download page.

  3. Re: Satellite Pro U200: Cannot use TOUCH PAD on/off utility
    #3
    Enthusiast
    Join Date
    Aug 2007
    Posts
    142
    Hi,

    Install (or Reinstall) the Toshiba Common Modules.
    This is the basis driver for FN+F8 (and the other FN-combinations).
    If the error is still there, uninstall and reinstall Touch Pad On/Off Utility.

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