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Thread: Neither picture nor sound

  1. Neither picture nor sound
    #1
    TV model 40L5550EE suddenly missed the picture and sound

    What is the reason and how to fix that

  2. Re: Neither picture nor sound
    #2
    Is the standby light still on or is it fully turned off? I would try a power cycle overnight, so unplug the cable and any devices plugged into the TV and leave it overnight. If this does not work I would advise to contact the legacy team on toshiba_tv_support@toshiba-teg.com to see what they can recommend.

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