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Thread: Freeview Play not working

  1. Freeview Play not working
    Join Date
    Jan 2019
    United Kingdom
    Has anyone had any issue in relation to poor internet connection with Freeview Play. It is saying that my BT Hub is connected, but when I access Freeview Play, it keeps saying there is no internet connection. I did say yes when accepting the terms and conditions, and yet the catch up service is not working. Anyone know what I am doing wrong?

    My TV model is the 24W3863DB by the way.

  2. Re: Freeview Play not working
    Hi. I would advise trying a first time installation on the TV and seeing if this would resolve the issue.

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