View Full Version : Portege R930-C086 - How to get Windows 8 serial key back?

08.02.2014, 20:15
I have Toshiba Portege R930-C086

my hard drive is broken , i lost all my data and Original windows 8
so i want to buy new hard drive , and i want to know how i got my windows 8 key back ?

i don't want to buy new windows 8 .

09.02.2014, 12:37
Every notebook offered with preinstalled operating system has also preinstalled tool called “Recovery media creator”. This tool can be used for creation of bootable DVD or USB recovery media. This recovery media can be used in case that HDD recovery installation procedure doesn't work anymore or if HDD fails, like in your case.

I presume you didn’t create this media, right?
Fact is that you can order this original recovery image but it is not for free.
More info you can get from Toshiba service provider in your country.

I don't know if you can order it on https://backupmedia.toshiba.eu/landing.aspx but check it please.

11.02.2014, 09:59

Unfortunately, you have to order new Toshiba Recovery disk to get the Toshiba image installed again on the new HDD. The Toshiba image which was preinstalled was already activated and you will not get a separate key to activate a clean Win 8 system.

Sorry to say this but it was a big mistake not to create a Recovery medium before the HDD started to malfunction.