View Full Version : Portege Z830-10H - Win8 upgrade assistant - error message

19.12.2012, 19:16
I use Portege Z830-10H, Win8 64bit, which I upgraded to Win7 64bit.
Yesterday I installed the [Toshiba Upgrade Assistant 3.0 |http://eu.computers.toshiba-europe.com/innovation/download_driver_details.jsp?service=EU&selCategory=2&selFamily=4&selSeries=362&selProduct=7399&selShortMod=3361&language=13&selOS=42&selType=425&yearupload=&monthupload=&dayupload=&useDate=null&mode=allMachines&search=&action=search&macId=&country=all&selectedLanguage=13&type=425&page=1&FROM=windows8&ID=85688&OSID=42&driverLanguage=42]

To start off, and then I get this error message: "no internet connection detected. ..."
Options: Retry or Cancel. If Retry, the same is happening again, but have working internet.
The latest of everything on your computer.

What could be the problem? What do I do?

20.12.2012, 00:55
Does the internet connection work in Internet Explorer?
If not, I don't think the upgrade assistant can access the Internet.

Or your Firewall/Antivirus is blocking the Upgrade Assistant. Uninstall it first before upgrading.

20.12.2012, 10:22
Since double and cross posts are not allowed recommend following the discussion in the first thread.