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gixertam
20.07.2007, 20:08
I have problem where battery does not charge, brand new batterry and still nothing. The computer always indicates that it is running on ac power even when unplugged any help on this matter would be appreciated.

Thanks

Jeffrey
20.07.2007, 20:14
Hi

Maybe the battery is faulty ?:|

I found “Product Updates news” on the Toshiba page:

http://eu.computers.toshiba-europe.com -> Support & Downloads -> Product Updates

Please check the area about the Toshiba Voluntary Battery Exchange program.
There you can download a tool which could find out if the battery is fault or not.

I the battery malfunctions you should get a new one.

gixertam
20.07.2007, 21:03
hi,
no battery is brand new the link for faulty battery is no longer valid

Jeffrey
20.07.2007, 21:46
Well, then you should contact the service provider to check the notebook.
Either the notebook must be repaired or the battery replaced.
If the warranty is valid everything should be done for free!

greetings ;)