View Full Version : Satelite Pro L10: USB Device Not Recognised

28.01.2006, 16:10
Hi all,
need help on this one. Any USB device connected to any of the USB Ports on the Notebook comes up with a "USB Device Not Recognised. One of the USB devices attached to the computer has malfunctioned error message". Running WXP SP2 and all updates.

Any ideas how to get round this?


28.01.2006, 22:24

How many devices did you connect and which devices are connected to the USB ports?
Nevertheless try this:

Unplug ALL USB devices.
Open Device Manager.
View, Show Hidden Devices.
Uninstall all devices under USB Controllers.
Uninstall all devices under Storage Volumes. Say no to any reboot prompts until you are finished. Also, if a Storage Volume doesn't uninstall, ignore it and move to the next one.
If you have a yellow ? with unknown devices, uninstall all of the entries there as well.

When this is done, reboot TWICE.
Reconnect the USB devices and see if they're recognized properly.

31.01.2006, 22:18

Which USB devices are you tested? Does this happen after boot up or later if the external device was already in use?

Please follow the instruction above. You can also try to use the external USB Hub with external power supply.